Access pods
Reusable path to completion for service journeys.
App-only version
Use when the app is the only available onward channel.
Get set up now
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If you don't use our app, you can call us. If you prefer to bank in person, there’s a range of services in your local area.
Get set up now
-
If you don't use our app, you can call us. If you prefer to bank in person, there’s a range of services in your local area.
App and online banking version
Use when the onward channel could be the app or online banking.
Get set up online
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If you're not registered for online banking, you can call us. We also offer a range of other services in your local area.
Get set up online
-
If you're not registered for online banking, you can call us. We also offer a range of other services in your local area.
Cards offline process
Card-specific wording used on card pages.
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If you're not registered for Online Banking, you can visit us in branch or call us. You can also pay by post.
You’ll need your 16-digit credit card number if you call us.
Payments offline process version
Payments-specific wording used on payments pages.
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If you're not registered for Online Banking, you can call us. If you prefer to bank in person, there’s a range of services in your local area.
We will always have lower payment limits when you call us.