Set up our app

Join our 7 million app users

  • Sign in securely with your fingerprint or Face ID
  • Stay up to date with app notifications
  • View your card and PIN
  • Freeze your debit or credit card
  • View your upcoming regular payments
QR code to scan to download our app

How to do it

Let us show you step by step.

  1. Scan the QR code (desktop only) or select Download app (mobile) to install the app.
  2. Once open, select Sign in if you already use Online Banking. If not, select Register and follow our registration guide
  3. Enter your username and password. Use the same details you do for Online Banking.
  4. Next, enter 3 characters of your memorable information as indicated.
  5. Now we'll do a quick security check to confirm it's you. Select a number for us to call you on. 
  6. You'll get a 4-digit code on your screen. We'll call you and ask you to say or key the code that comes up on your phone.
  7. All done, you're up and running.

Get set up now

Mobile Banking app

Join our 7 million app users.

  • Simple and secure sign in.
  • Stay up to date with notifications.
  • Chat to us online.

 

More about our app

QR code to download our Mobile Banking app

Mobile Banking app

Join our 7 million app users.

  • Simple and secure sign in.
  • Stay up to date with notifications.
  • Chat to us online.

Download app

More about our app

Online security

Biometric sign in

Biometrics use your fingerprint or face recognition to make signing into our app faster and more secure.

More about biometrics

How secure is our app?

We use some of the latest technologies to fight fraud and help keep you and your money safe.

More about app security

You might also like

Message us online

Get answers to your everyday banking questions. Sign in to our app or Online Banking to get in touch.

How to message us

Our app explained

Find the answers to some of our common app queries.
 

Frequently asked questions

App notifications

Opt-in to notifications about payments, weekly spend summaries or updates as you use your card.

More about app notifications

Mobile Banking app

See how our app compares to Internet Banking. Find out about biometrics and other security features.

More about our app

Mobile Banking app

See how our app compares to Internet Banking. Find out about biometrics and other security features.

More about our app