Your Credit Score
Thinking about applying for credit? Check Your Credit Score for free, with no impact on your credit file.
The new Halifax World Elite Mastercard®
The credit card that gives you cashback plus a world of travel benefits.
Explore World Elite MastercardRepresentative 55.0% APR variable. A monthly fee applies.
Terms and conditions apply. Credit is subject to status.
At Halifax, it’s a people thing.
We are here with simple ways to support you through all of life's ups and downs.
Who we are Who we are at Halifax
Your bank in your pocket
Join the 6 million customers who already use our highly-rated app.
Our products
Savings
Have a savings goal in mind? We have a range of savings accounts that can help with that.
Mortgages
Whether you need help with finding the right mortgage for you, or need support with your existing mortgage, we're here to help.
Ultimate Reward Current Account
Includes worldwide family travel insurance, AA Breakdown Family Cover, mobile phone insurance and more for a £17 monthly fee to maintain the account. Exclusions apply.
Credit cards
Check your eligibility before you apply. It only takes a few minutes and won't affect your credit score.
Personal Loans
Find out how much you could borrow before you apply. How much we lend and the rate available are subject to our assessment of your circumstances.
Start investing regularly today
We're offering commission-free investing when you set up a regular investment plan. So, why not get investing today and save along the way? Capital at risk.
Temporary Car Insurance
We can provide cover for anything from 1 hour up to 30 days - perfect for a day out or if you need to borrow a friend's car. Terms, conditions and exclusions apply to all benefits.
Need car finance?
Buying your dream car with Halifax is simple. Getting a quote only takes a few minutes and it won’t affect your credit score. Apply online today.
Make your home more energy efficient
From our energy saving tool to starting your solar panel journey, our Green Living Hub has useful tips to help make your home more energy efficient.
Make your home more energy efficient
From our energy saving tool to starting your solar panel journey, our Green Living Hub has useful tips to help make your home more energy efficient.
Help and Support
Support from our Help Centre
We're here to support you for all of life's ups, downs and everything in between. From cost of living support to help with different life events, we're here to help.
Support with the cost of living
With the rising cost of living, it's natural to worry about your money. To help you manage your money, we have some useful tips and tools.
Help with money worries
Help me manage my money
Extra support if you have a disability
Supporting your needs so you can bank with us in a way that suits you.
Banking online
Banking online is simple and safe with our mobile app or a browser.
Get set up online
Independent service quality survey results
Personal current accounts (GB)
Published August 2023
As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,000 customers of each of the 16 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.
Overall service quality
We asked customers how likely they would be to recommend their personal current account provider to friends and family.
Ranking
The requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts can be found here.
Personal current accounts (NI)
Published August 2023
As part of a regulatory requirement, an independent survey was conducted to ask approximately 500 customers of each of the 11 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.
Overall service quality
We asked customers how likely they would be to recommend their personal current account provider to friends and family.
Ranking
The requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts can be found here.
Authorised push payment (APP) fraud rankings in 2022
Authorised push payment (APP) fraud happens when someone is tricked into transferring money to a fraudster’s bank account. These charts use data given to the Payment Systems Regulator (PSR) by major banking groups in the UK in 2022. You can read the full report by visiting www.psr.org.uk/app-fraud-data
Share of APP fraud refunded. This data shows the proportion of total APP fraud losses that were reimbursed, out of 14 firms. Higher figure is better.
APP fraud sent per £million transactions. This data shows the amount of APP fraud sent per million pounds of transactions, out of 14 firms. Lower figure is better.
APP fraud received per £million transactions: smaller UK banks and payment firms. This data shows the amount of APP fraud received per million pounds of transactions, ranked out of 20 firms. Lower figure is better.
APP fraud received per £million transactions: major UK banks and building societies. This data shows the amount of APP fraud received per million pounds of transactions, ranked out of 20 firms. Lower figure is better.
Halifax is part of the same group which includes Lloyds Bank and Bank of Scotland. The data shown here is a combination of these three brands.
