pca-help-guidance

Bank account enquiries

View our straightforward guides offering information to help meet your banking needs.

Get the help you need

Bank account enquiries

View our straightforward guides offering information to help meet your banking needs.

Get the help you need

Products & services

Bank accounts
Credit cards
Loans
Car finance
Mortgages
Savings
ISAs
Investing
Pensions
Wealth management
Home insurance
Car insurance
Life cover

Help & security

Help centre
Getting online
Mobile Banking app
Message us
Call us
Service status
Support and wellbeing
Life events
Managing your money
Protect yourself from fraud
Accessibility & disability
SignVideo & Signly
Feedback & complaints

Legal

Legal information
Terms and conditions
Privacy
Cookies
Sitemap
Modern Slavery Statement (PDF, 9.40MB) Opens in a new tab.
Financial Services Compensation Scheme

About us

Who we are
Diversity, equity & inclusion
Media centre
House price index
Lloyds Banking Group
Careers

Connect with us

Halifax is a division of Bank of Scotland plc. Registered in Scotland No. SC327000.
Registered Office: The Mound, Edinburgh EH1 1YZ. Bank of Scotland plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628.

Mobile Banking app: Our app is available to Online Banking customers with a UK personal account and valid registered phone number. It’s only available to iPhone and Android users. Minimum operating systems apply, so check the App Store or Google Play for details. Our app does not work on jailbroken or rooted devices. You must register your device. Terms and conditions apply.

Halifax is a division of Bank of Scotland plc. Registered in Scotland No. SC327000.
Registered Office: The Mound, Edinburgh EH1 1YZ. Bank of Scotland plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628.

Mobile Banking app: Our app is available to Online Banking customers with a UK personal account and valid registered phone number. It’s only available to iPhone and Android users. Minimum operating systems apply, so check the App Store or Google Play for details. Our app does not work on jailbroken or rooted devices. You must register your device. Terms and conditions apply.