Halifax Car Insurance is underwritten by a panel of insurers and is arranged and administered by BISL Limited. When getting a quote online you’ll be taken to BISL Limited’s online site with a new privacy and cookie policy.

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If you know what type of cover you need, get a quote online.

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Help with a policy

Help with a policy

Browse our existing customer support topics to help answer any questions you may have.

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9 out of 10 customers would be likely to recommend Halifax Car Insurance.

Based on a survey of new Halifax Car Insurance customers between 1st December 2022 and 31st May 2023, 2,055 of 2,281 customers scored us 7 or more out of 10, therefore 90% (9 out of 10) are likely to recommend us to a friend or family member.

What our customers have to say

“Simple, straightforward and fast. A good service.”

“Web site easy to use.”

“Perfect customer satisfaction, cannot fault Halifax, that's why I renew every year.”

Find the right cover for you



This is our highest level of cover. Here’s just a few of the features:


  • 3 year guarantee on approved claims repairs
  • courtesy car
  • new car replacement
  • vandalism cover
  • Comprehensive 60 Days European Union Cover
  • manage your policy online
  • 24/7 emergency Claims Helpline
  • 24/7 emergency Windscreen Helpline


Learn more about Comprehensive cover


child in car seat

Important information: Terms, conditions and exclusions apply to all benefits. In the event of a claim normal Excess applies and No Claims Discount may be affected. For more information please refer to the relevant Insurance Product Information Document: Comprehensive (PDF, 118KB), Third Party (PDF, 209KB), Third Party, Fire & Theft (PDF, 113KB).

Add optional extras

Add optional extras

Want extra peace of mind? Upgrade your car insurance policy with our range of additional cover options. Choose from:


See all optional extras

Temporary Car Insurance

Halifax Temporary Car Insurance is perfect for a day out or weekend away. Need to borrow a friend’s car, or want to lend yours to a family member? Halifax Temporary Car Insurance is the perfect solution.

  • Get comprehensive insurance for the exact time you need it
  • We can provide cover for anything from 1 hour, up to 30 days
  • Flexible – only pay for the cover you need

Terms, conditions and exclusions apply to all benefits.

Halifax Temporary Car Insurance is underwritten by Aviva and is arranged and administered by Dayinsure. 

More about Temporary Car Insurance

Ready to apply for car insurance?

I'm new to Halifax

I'm new to Halifax

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I'm an existing Halifax customer

I'm an existing Halifax customer

Sign in online today and get your quote.

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Prefer to talk to us?

Prefer to talk to us?

Get a new quote by calling 0330 018 6312 or retrieve a quote by calling 0330 018 9539.

Lines are open Monday-Friday (8am-8pm), Saturday (8am-6pm), Sunday and Bank Holidays (10am-4pm.)

  • Festive Opening Hours – 24 Dec: 10am – 4pm, Christmas Day and Boxing Day: Closed, 31 Dec: 10am – 4pm, 1 Jan: Closed. 

Existing customer support

Learn how to make the most of your car insurance policy.

Existing car insurance customer support

Manage your policy online

Existing customers can sign into My Account and: 

  • view, download or print your policy documents
  • add and remove additional drivers
  • change your policy details and more

Changes made to your policy may result in a change in premium

Sign into My Account

Register for My Account

My Account:

My Account:

98% of our customers have set up online servicing to view their policy information and make policy changes such as amending vehicle.

Based on the total number of Halifax Car Insurance customers as at 31st May 2023 who had set up 'My Account' online servicing (excluding amendments to Add Ons, Excesses, or change of Main Driver/Registered Keeper).

Time to renew your insurance?

Time to renew your insurance?

We’ll contact you 28 days before the policy is due to expire with your new renewal quote. You can then choose to accept or cancel it yourself within My Account.

Sign in to My Account

Or, you can call us on 0344 209 0470 to manage your renewal over the phone.
Lines are open Monday-Friday (8am-8pm), Saturday (8am-6pm), Sunday and Bank Holidays (10am-4pm).

Make a claim

Make a claim

Don’t worry. If you need to make a claim, we’ll help get you back on the road as soon as possible.

Things you should know about making a claim

Ready to start your claim? Call us on 0344 209 0472

Lines are open 24 hours a day, 7 days a week.

Ukraine crisis

Ukraine crisis

If you are using your vehicle in the UK to support the humanitarian crisis unfolding in Ukraine and have Halifax car insurance cover, you do not need to tell us about your change in circumstance or amend your policy. You’ll continue to be covered by your existing policy.

See FAQs on volunteer driving >

Frequently asked questions

  • Every car belongs to 1 of 50 insurance groups, characterised by factors including:

    • known model faults
    • the market value for your car
    • security features or modifications
    • repair cost, ease and availability of parts
    • vehicle engine size, age, mileage and condition

    Cars in insurance group 1 are the least expensive to insure. Those in group 50 cost the most.

    There are services available online where you can look up your vehicle’s insurance group. You'll just need to give your licence plate number, or the make and model of your car.

    These insurance groups are defined by the Association of British Insurers (ABI)

  • Car insurance excess is the amount you'll need to pay towards a claim against your policy. An insurer will pay any remaining costs covered by an insurance policy.

    Here’s a really simple example. Imagine you’ve had an accident, causing £2,500 worth of damage to your vehicle. Your car insurance policy requires you to pay an excess of £250, which means your insurer will cover the remaining amount of £2,250.

    There are a few types of excess, and more than one could apply to each claim, depending on the terms of your car insurance policy. The most common are:

    • standard or compulsory excess – as the name suggests, this is the standard amount you’ll need to pay towards any car insurance claim and is set by your insurer
    • voluntary excess – many insurers will allow you to set a higher excess amount. Although this could reduce your annual car insurance premium, you’ll need to pay more if you need to make a claim. Make sure you’re realistic about what you could afford if you had an accident
    • age excess – younger drivers could be offered car insurance with a higher excess amount, based on their level of driving experience and insurer insight about accident statistics
    • glass or windscreen excess – some policies include a separate excess amount covering glass claims

    Excess costs can vary, depending on the policy features you choose. Generally:

    • increasing your excess amount could reduce your annual premium
    • reducing your excess might increase your car insurance premium

    Check the terms of your car insurance policy carefully, so you understand any excess costs associated with making a claim.

  • The Association of British Insurers (ABI) regularly publishes results from their Motor Insurance Premium Tracker. In the first quarter of 2022, they recorded an average annual cost of £416 for comprehensive motor insurance.

    The actual cost could be a lot higher, depending on a range of factors, including your age, location, driving experience and the car you’re looking to insure.

    To find out how much car insurance could cost with Halifax, get a quote online.

    Source: ABI news article 05.05.2022

  • Your insurer will award you with a no claims discount for every claim-free year of motoring. These can accumulate over the years, and could potentially earn you a discount on your future insurance premium costs. This is also known as a no claims bonus.

    Even after a single year you could save up to 25%. After 5 years, you could save as much as 39%.*
    *source: BISL Limited annual average as at March 2022

    You can take your no claims discount with you if you switch to another insurer. Your new car insurance provider is likely to ask for proof of your no claims, which you can usually get from your previous insurer.

    How to give us your proof of no claims

    Drivers named on your insurance policy can also earn a no claims discount. This could help to reduce their car insurance costs in future.

    If you have an accident:

    • you’re likely to lose some or all of your no claims discount if the accident was your fault
    • your no claims discount might be unaffected if another driver was at fault and the cost of repairs can be recovered from their insurer
    • your no claims discount might be protected if you have comprehensive car insurance and it’s clear that you weren’t at fault. That could apply, even if the other driver is uninsured

    For an extra charge, most insurers offer the option to protect your no claims discount, even if you needed to claim.

  • Yes, you can. Car insurance from Halifax also covers a few extras, specific to electric vehicles:

    • Battery cover – whether your battery is leased or owned, we cover accidental damage, fire and theft
    • Charging cable cover – again, you’ll be covered for accidental damage, fire and theft

    Terms, conditions and exclusions apply to all benefits.

    Just be aware, some manufacturers might expect you to buy separate battery insurance.

    Optional extras might also be available, such as breakdown cover or legal protection, which you can add to your policy for an additional cost to your annual premium.

Motoring safely

Insurance and breakdown cover can help you get back on the road when something goes wrong. But maintaining your car and driving safely is still important.

Tips for summer driving

Tips for winter driving

Halifax Car Finance

If you’re in the market to buy a new or used car, or to switch your current car finance, have a look at our Halifax Car Finance options.

Find out more about car finance

Halifax is a division of Bank of Scotland plc. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Bank of Scotland plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628.