If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. You can use our coronavirus support tool to find the right solution for your needs and confirm what you would like to do in a few simple steps.

Home Insurance

You could save up to £104 when you buy our Home Insurance.*

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*25% of customers could save up to £104.14 on a new combined Halifax Home Insurance policy bought online (excludes optional extras). Based on independent research by Consumer Intelligence 01/05/20 - 31/07/20.

Halifax Home Insurance and Halifax Home Insurance Ultimate are underwritten by Lloyds Bank General Insurance Limited.

Protect your home with Halifax Home Insurance

Get a new quote, retrieve an existing online quote or find out how to make a claim. You can also read our helpful Home Insurance guides to find out more about our products and services.

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Buildings and Contents Insurance

Our combined Buildings and Contents Insurance includes buildings and contents cover, all under one insurance policy.

With this policy you’re covered against events such as:

  • fire, flood and storm damage
  • subsidence
  • theft and vandalism.

Get a quote

Find out more about Buildings and Contents Insurance

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Renters Insurance

Currently renting? Rent smarter. Protect the things you love the most inside the home and add on optional cover at an extra cost to protect them when you’re on the go or on holiday.

  • Home Cover - get up to £10,000 worth of cover as standard to protect your things in the home against fire, flood, theft and water damage.
  • Anywhere Cover - get up to £10,000 of extra cover for up to 5 selected items worldwide. 

Get a quote

Find out more about Renters Insurance

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Buildings Insurance

Our Buildings Insurance protects your private residence and any structures attached to it. This includes permanent fixtures in your home, such as plumbing, wiring, kitchen and bathroom fittings.

With this policy you’re covered against events such as:

  • fire, flood and storm damage
  • subsidence
  • vandalism.

Get a quote

Find out more about Buildings Insurance

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Contents Insurance

Contents insurance covers your household goods and personal belongings in your private residence and in its attached structures. This includes £10,000 worth of high risk items as standard (you can select more cover if you wish). This covers belongings such as your jewellery, televisions, and computers within your home.

If you need a higher level of cover you could opt for our Home Insurance Ultimate which offers higher limits.

With this policy you’re covered against events such as:

  • escape of water
  • fire, flood and storm damage
  • theft.

Get a quote

Find out more about Contents Insurance

Limits, terms and exclusions apply, see our policy documents for full details.

NHS and Care Workers

As a thank you for supporting those impacted by Coronavirus: personal belongings of NHS and Care workers that are damaged, lost or stolen while they're working or commuting will be covered under their standard contents policy at no extra cost during the pandemic. Thank you.

Making a claim and managing your policy

If you need to get in touch with us to make a claim, manage your policy or if you’re experiencing financial difficulties. We’re here to help.

Existing customers

If you're already an existing customer and you need to contact us to get help and support with your Home Insurance policy, we're here to help. You will find helpful information and phone numbers, including:

  • General enquiries - contact us to discuss any queries about your existing Home Insurance policy
  • Home Insurance claims - contact us about making a claim on your Home Insurance policy
  • Renters Insurance - Make changes to your policy online or make a claim
  • Home Emergency Cover - need an urgent repair to your home? Get help 24 hours a day
  • Legal helpline - get confidential and impartial legal advice, 24 hours a day
  • Home Insurance renewals - talk to us about your Home Insurance renewal quote
  • Ultimate Reward Current Account - if you're an Ultimate Reward Current Account holder you're covered for a wider range of home emergencies as one of your account benefits.

What is Home Insurance?

Home Insurance protects your home and possessions for unexpected risks such as fire, flood and theft. There are two types of cover, which you can take out separately or together:

Protect what matters most

We offer a range of additional cover options, so that you can choose the right level of cover to protect your home and possessions. Here are some quick links to help you find the right level of cover.

Please note: we can provide protection under Contents and Personal Belongings for:

Retrieve your quote online

If you've already completed a quote and would like to take out Home Insurance with us, there's no need to start your quote again.

You can retrieve your quote online with the following information:

  • your Quote Reference Number
  • your date of birth
  • the post code of the property you want to insure.
Retrieve your quote online

Get a quote over the phone

If you would prefer to get a Home Insurance quote over the phone, we're here to help.

We'll answer any questions you may have about our products and services, to make sure that you get the right level of cover to protect your home and possessions.

Call us on 0345 850 0601

Lines are open Mon to Fri 8am - 8pm and Sat 8am - 4pm. (Times may vary on public holidays).

Help and guidance

If you're looking for general information about home insurance, you're in the right place. We've created a number of guides with a range of hints and tips you may find useful.

Help and guidance

Read our FAQs on Coronavirus

Common home insurance claims

Common home insurance enquiries

Home insurance - how to stay covered

How to protect your home from crime

Switching your home insurance

Wear and tear hints and tips

Why choose Halifax Home Insurance?

Halifax is a division of Bank of Scotland plc. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Bank of Scotland plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628.