Service status

How our services are looking

See how well our services are running at the moment and keep an eye on any work we’ve got coming up. Planned work might affect you so it’s good to know what’s happening when.

If something looks fine below but isn’t working for you, get in touch.

Mobile app

Our tech teams are upgrading Mobile Banking on the following dates

Saturday 21st August 12.30am – 6am. It means you may experience:

  • Delays when sending or receiving faster payments

Sunday 21st August 2am – 4am. It means you won't be able to:

  • View account balances & statements​
  • Make transfers between accounts, pay bills or make UK payments​
  • Set up new payments, change or cancel existing payments
  • Set up, change or cancel standing orders or direct debits
  • Apply for new accounts or upgrade existing accounts
  • Apply for a new overdraft facility or amend an existing one​
  • Order travel money​

All our other services will be available.

Online Banking

Our tech teams are upgrading Online Banking on the following dates

Saturday 21st August 12.30am – 6am. It means you may experience:

  • Delays when sending or receiving faster payments

Sunday 21st August 2am – 4am. It means you won't be able to:

  • View account balances & statements​
  • Make transfers between accounts, pay bills or make UK payments​
  • Set up new payments, change or cancel existing payments
  • Set up, change or cancel standing orders or direct debits
  • Apply for new accounts or upgrade existing accounts
  • Apply for a new overdraft facility or amend an existing one​
  • Order travel money​

All our other services will be available.

Branch Network

Opening hours may change at short notice. If you do need to visit us in branch, please check our branch finder for the latest opening hours before you visit.

Cash machines

Cash machines are working.

There's nothing in the diary.

Debit cards

Debit cards are working.

There’s nothing in the diary.

Credit cards

Credit cards are working.

There’s nothing in the diary.

Telephone Banking

Our wait times are longer than usual. Please bear with us and we will answer your call as soon as we can.