Service status

How our services are looking

See how well our services are running at the moment and keep an eye on any work we’ve got coming up. Planned work might affect you so it’s good to know what’s happening when.

If something looks fine below but isn’t working for you, get in touch.

Mobile app

Our tech teams are upgrading Mobile Banking on the following dates

Sunday 22nd May 12:30am – 4:45am. It means you won't be able to:

  • Make new current account applications
  • Make new Loan applications
  • View existing Loan accounts information
  • Make new credit card applications
  • Make new savings accounts applications

Sunday 22nd May 12:30am – 9am. It means you won't be able to:

  • Request a foreign exchange quote
  • Send or receive money outside the UK or in a foreign currency

We’re sorry it’ll be unavailable during this time.

All our other services will be available.

Online Banking

Our tech teams are upgrading Online Banking on the following dates

Sunday 22nd May 12:30am – 4:45am. It means you won't be able to:

  • Make new current account applications
  • Make new Loan applications
  • View existing Loan accounts information
  • Make new credit card applications
  • Make new savings accounts applications

Sunday 22nd May 12:30am – 9am. It means you won't be able to:

  • Request a foreign exchange quote
  • Send or receive money outside the UK or in a foreign currency

We’re sorry it’ll be unavailable during this time.

All our other services will be available.

Branch Network

The safest way to bank with us right now is from home, either using our app or through Online Banking.

Opening hours may change at short notice. If you do need to visit us in branch, please check our branch finder for the latest opening hours before you visit.

Cash machines

Cash machines are working.

There's nothing in the diary.

Debit cards

Debit cards are working.

There’s nothing in the diary.

Credit cards

Credit cards are working.

There’s nothing in the diary.

Telephone Banking

Our wait times are longer than usual. Please bear with us and we will answer your call as soon as we can.