Service status

How our services are looking

See how well our services are running at the moment and keep an eye on any work we’ve got coming up. Planned work might affect you so it’s good to know what’s happening when.

If something looks fine below but isn’t working for you, get in touch.

Online Banking

We’re working on Online Banking on the following dates. 

Friday 24th September 10pm until Saturday 25th September at 11.30am. It means you won't be able to:

  • Request a foreign exchange quote.
  • Make International Payments.

Sunday 26th September at 5pm until 6pm. It means you won’t be able to:

  • Arrange a mortgage in principle

We’re sorry it’ll be unavailable during this time.

All our other services will be available.

Mobile app

We’re working on Mobile Banking on the following dates. 

Friday 24th September 10pm until Saturday 25th September at 11.30am. It means you won't be able to:

  • Request a foreign exchange quote.
  • Make International Payments.

Sunday 26th September at 5pm until 6pm. It means you won’t be able to:

  • Arrange a mortgage in principle

We’re sorry it’ll be unavailable during this time.

All our other services will be available.

Branch Network

The safest way to bank with us right now is from home, either using our app or through Online Banking.

Opening hours may change at short notice. If you do need to visit us in branch, please check our branch finder for the latest opening hours before you visit.

Cash machines

Cash machines are working.

There's nothing in the diary.

Debit cards

Debit cards are working.

There’s nothing in the diary.

Credit cards

Credit cards are working.

There’s nothing in the diary.

Telephone Banking

Our wait times are longer than usual. Please bear with us and we will answer your call as soon as we can.