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Service status

Check on any planned work we’ve got coming up, and what it might mean to you. You can also see updates on fixes for outages here too.

How our services are looking

Mobile app

There's no work planned.

Online banking

There's no work planned.

Branch network

Opening hours may change at short notice. If you do need to visit us in branch, check our branch finder for the latest opening hours before you visit.

Cash machines

There's no work planned.

Debit cards

There's no work planned.

Credit cards

There's no work planned.

Telephone Banking

Our wait times are longer than usual. Please bear with us and we will answer your call as soon as we can. 

Need help?

If you're registered for online banking, the fastest way to get in touch is by messaging us securely online through the Lloyds app or online banking.​

Message us in the Lloyds app

The Lloyds virtual assistant can easily answer most questions, including questions about your Halifax accounts. If it can’t help, we'll pass you onto someone who can.​

How to message us