If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. You can use our coronavirus support tool to find the right solution for your needs and confirm what you would like to do in a few simple steps.

Switch to Halifax

Choose from one of our bank accounts below.

Our range of bank accounts can offer you simplicity when managing your everyday spending, or a little bit more, with accounts that include a wide range of insurance benefits. Browse our variety of bank accounts today, to find the one that’s right for you and apply.

Current Account

Free everyday banking. Manage your money 24/7, at home or on the go. It's that simple.

Current Account

Reward Current Account

Everyday banking and you'll get access to a monthly Reward, too. You may need to pay a monthly fee to maintain the account.

Reward Current Account

Ultimate Reward Current Account

Travel insurance, mobile phone insurance, car breakdown cover and more. You’ll need to pay a monthly fee to maintain this account.

Ultimate Reward Current Account

Off to Uni? We also offer a Student Current Account.

You can also view our range of Youth Accounts tailored for teens aged 11 to 17 years.

Alternatively you can compare our full range of bank accounts.

Service Quality Information for personal current accounts

The requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts can be found here.

  • We have designed the Current Account Switch Service to let you switch your current account from one bank or building society to another in a simple, reliable and stress-free way. It will only take seven working days. As your new current-account provider we offer the following guarantee.

    • The service is free to use and you can choose and agree your switch date with us.
    • We will take care of moving all your payments going out (for example, your Direct Debits and standing orders) and those coming in (for example, your salary).
    • If you have money in your old account, we will transfer it to your new account on your switch date.
    • We will arrange for payments accidentally made to your old account to be automatically redirected to your new account. We will also contact the sender and give them your new account details.
    • If there are any issues in making the switch, we will contact you before your switch date.
    • If anything goes wrong with the switch, as soon as we are told, we will refund any interest (paid or lost) and charges made on either your old or new current accounts as a result of this failure.
    Current Account Switch Guarantee

    For more information and FAQs, please read the Account Switching Guide (PDF).

    Crystal Mark 20785. Clarity approved by Plain English Campaign.

Debit cards with more.

Cashback, Contactless payments, Apple Pay or Google Pay. There’s more to our cards than a little bit of plastic.

General bank account enquiries

View our straightforward guides offering information to help meet your banking needs.

Rates and fees

Find information about account fees, reward payments, overdrafts and more.

Independent service quality survey results (GB)

Personal current accounts

Published February 2020

As part of a regulatory requirement, an independent survey was conducted to ask approximately 865 customers of each of the 16 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.

Overall service quality

We asked customers how likely they would be to recommend their personal current account provider to friends and family.

Ranking

Rank 1, first direct, 83%
Rank 2, Metro Bank, 82%
Rank 3, Nationwide, 74%
Rank 4, Santander, 63%
Rank 4, Lloyds Bank, 63%
Rank 9, Halifax 60%

View the full set of results

The requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts can be found here.

Independent service quality survey results (NI)

Personal current accounts

Published February 2020

As part of a regulatory requirement, an independent survey was conducted to ask approximately 435 customers of each of the 9 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.

Overall service quality

We asked customers how likely they would be to recommend their personal current account provider to friends and family.

Ranking

Rank 1, Nationwide, 77%
Rank 2, HSBC UK, 75%
Rank 3, Barclays, 70%
Rank 4, Halifax, 68%
Rank 5, Santander, 67%

View the full set of results

The requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts can be found here.

1 We use a range of third party providers for the Ultimate Reward Current Account benefits. For full details of the benefits, policies, account terms and conditions and the range of third party providers we use, please read the Getting Started Guide (PDF).

Halifax current accounts and services are offered subject to status. Available only to personal customers aged 18 or over who are resident in the UK.

*Based on Halifax internal switch data since the Current Account Switch Service launched in September 2013

Whether you can have an arranged overdraft and the amount will depend upon your personal circumstances at the time you apply for one. Any overdraft we agree is repayable on demand.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS). For further information about the compensation provided by the FSCS, refer to the FSCS website at www.fscs.org.uk/. You can also visit our Financial Services Compensation Scheme page for more details.