We are experiencing a high number of calls at the moment. So that we can support those in the most vulnerable situations, please only call if it’s urgent. Remember, you can do most of your banking tasks yourself online, either using our app or through Online Banking.

Legal information

Website terms & conditions.

Terms & conditions that apply when you use the official Halifax website www.halifax.co.uk.

Product terms & conditions.

Information about the terms & conditions that apply our products and services.

Online Banking Agreement.

Information about the terms and conditions in the Halifax Online Banking Agreement.

Common Reporting Standard (CRS).

This legislation is seen as a critical tool in the world wide fight against tax evasion.

Financial & Trade Sanctions.

Information about our approach in relation to Financial & Trades Sanctions.