So that we can support those in the most vulnerable situations we ask that you only call if your enquiry is urgent.
We’ve set up a dedicated phone line for customers aged 70 and over. You can find the number in the letter or email we sent, or from a branch colleague. If you’re a nominated trusted person you can also ask in branch.
You can still use our online and mobile banking services.
Calls to 0800 numbers are normally free from UK landlines but charges may apply from mobile phones. Other numbers may vary depending on your service provider. Calls to 03 numbers are charged at no more than local rate.
To find a telephone number and opening hours, simply select from the list below the product or service you’d like to talk to us about.
Alternatively, call us direct from your Mobile Banking app. As you’re already securely signed in, there's no need to remember any passwords. Learn more about calling from the app