The Financial Conduct Authority (FCA) set a deadline of 29 August 2019 to complain about PPI. As the deadline has passed, there are only a few scenarios where we may still look at a PPI complaint. These include:
If the reason you didn’t complain before the deadline is due to exceptional circumstances. This means something really important happened. For example, you were seriously ill for a long time before the deadline.
If you made a claim on your PPI policy that was still open after 29 August 2017 and we rejected the claim in part or in full.