Go paper-free
Amend paper-free preferences for your statements and communications.
Community Bankers
Our Community Bankers provide banking services and account support for customers who may not have a local branch. They have dedicated space in a community venue or Banking Hub where you can pop in for a chat and get help with your banking needs.
They can help you with:
- Payments and transfers
- Card and PIN services
- Managing your account
- Help with Online Banking or using our Mobile Banking app
- Help with Telephone Banking
Things a Community Banker can help you with
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- Payments and transfers – paying someone new, managing a Direct Debit or standing order, or transferring money between your accounts.
- Card and PIN – reporting lost and stolen cards or ordering a replacement card or PIN.
- Manage your personal details and preferences – we can help you to update your personal details and contact preferences.
- Order a replacement cheque book / credit book.
- View and order statements.
- Close your account.
- Help with Online Banking and Telephone Banking.
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If you need support with a life event, or you have money worries, our Community Bankers can connect you to one of our specialist telephony teams. We can also help you find the right support online.
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Location
Location
Bromsgrove
Location
Camberley
Location
Gainsborough
Location
Hailsham
Location
Hexham
Location
Launceston
Location
Leek
Location
Letchworth
Location
Monmouth
Location
Morecambe
Location
New Milton
Location
Rayleigh
Location
Sleaford
Location
St Anne's
Location
Thetford
Location
Welwyn Garden City
Location
Wickford
Save yourself a trip
There are many things you can do with our Mobile Banking app and Online Banking. Such as keeping track of your money, making payments and checking your statements. It’s safe, secure and easy to access.
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