Information about branch closures

We’re constantly transforming our branch network as we reflect changing customer demand for branch transactions and services. Sometimes this will mean we make the difficult decisions to permanently close a branch.

The locations of permanent branch closures are listed alphabetically below, and to help you understand how we came to these decisions, two separate Branch Review documents are available for each closure. Part 1 (closure decision) is published as the closure is announced. Part 2 (local community engagement and feedback post announcement) is available for each branch at least two weeks before the permanent closure.

When deciding to close a branch, we take a number of factors into account to help us understand the impact on our customers and the local community – including ways for customers to continue to access banking services. For all permanent closure decisions, we follow the UK Finance Access to Banking Standard.