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Information about branch closures

Understanding the reasons for a closure

To help you understand the reasons why we close a branch, we create two Closing Branch Review documents.

Part 1 lets you know how we made the decision - and is available when we let everyone know about the closure. Part 2 gives a summary of the feedback we get following conversations with the local community – and is available 2 weeks before the branch closes.

You’ll find these Reviews listed alphabetically below.

Understanding the impact on our customers

Understanding the impact on our customers

When making changes to our branch network, we always look to understand the impact on our customers - including how they continue to access banking services.

Because of this, we may sometimes have a Community Banker visit the area after the branch closes. Or as part of an independent review a Banking Hub may be set up in a nearby location.

We are committed to following the requirements of the Financial Conduct Authority – 'FG 22/6: Branch and ATM closures or conversions.

Mobile Banking app

You can reset your password and memorable information in our app so that you can sign in again. If you don’t know your User ID, you can find that out at the same time.

list of permanent branch closures postponed – branches to remain open where possible

Branch name

Branch address

Further information

Branch name

Aberdeen

Branch address

52-54 Union Street,
Aberdeen,
AB10 1WR

Further information

Branch name

Barkingside

Branch address

58-62 High Street,
Barkingside,
Ilford,
Essex,
IG6 2DQ

Further information

Branch Review - Part 1 (PDF, 93kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

Branch name

Barnet

Branch address

99 High Street,
Barnet,
Hertfordshire,
EN5 5UP

Further information

Branch Review - Part 1 (PDF, 94kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

Branch name

Barry

Branch address

91 Holton Road,
Barry,
Vale of Glamorgan,
CF63 4HG

Further information

Branch Review - Part 1 (PDF, 94kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Batley

Branch address

84 Commercial Street,
Batley,
West Yorkshire,
WF17 5DR

Further information

Branch Review - Part 1 (PDF, 94kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

Plans for a Banking Hub in this area

Branch name

Bicester

Branch address

43-45 Sheep Street,
Bicester,
Oxfordshire,
OX26 6JJ

Further information

Branch Review - Part 1 (PDF, 93kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Birmingham Colmore

Branch address

26-28 Colmore Row
Birmingham
B3 2QE

Further information

Branch name

Birmingham Great Barr

Branch address

903 Walsall Road
Great Barr
Birmingham
B42 1TN

Further information

Branch name

Bletchley

Branch address

47 Queensway
Bletchley
Milton Keynes
MK2 2ZW

Further information

Branch name

Bodmin

Branch address

25 Fore Street,
Bodmin,
Cornwall,
PL31 2HT

Further information

Branch Review - Part 1 (PDF, 94kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

Plans for a Banking Hub in this area

Branch name

Borehamwood

Branch address

165 Shenley Road,
Borehamwood,
Hertfordshire,
WD6 1AH

Further information

Branch Review - Part 1 (PDF, 92kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

Branch name

Bracknell

Branch address

27 High Street,
Bracknell,
Berkshire,
RG12 1DL

Further information

Branch name

Bridgwater

Branch address

17 Fore Street,
Bridgwater,
Somerset,
TA6 5AG

Further information

Branch Review - Part 1 (PDF, 92kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Caerphilly

Branch address

32 Cwrt-Y-Castell,
Caerphilly,
CF83 1NU

Further information

Branch name

Canvey Island

Branch address

18 Furtherwick Road
Canvey Island
Essex
SS8 7AN

Further information

Branch name

Catford

Branch address

144 Rushey Green
Catford
London
SE6 4HQ

Further information

Branch name

Chingford Mount

Branch address

269-271 Chingford Mount Road,
London,
E4 8LP

Further information

Branch name

Chiswick

Branch address

366-368 Chiswick High Road,
London,
W4 5TA

Further information

Branch name

Cleckheaton

Branch address

4 Central Arcade,
Cleckheaton,
West Yorkshire,
BD19 5DN

Further information

Branch name

Coleraine

Branch address

24 The Diamond
Coleraine
BT52 1DP

Further information

Branch name

Dagenham

Branch address

226 Heathway,
Dagenham,
Essex,
RM10 8PE

Further information

Branch Review - Part 1 (PDF, 94kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

Branch name

Dartford

Branch address

8-10 High Street,
Dartford,
Kent,
DA1 1BY

Further information

Branch Review - Part 1 (PDF, 93kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

Branch name

Daventry

Branch address

1 High Street,
Daventry,
Northamptonshire,
NN11 4BW

Further information

Branch Review - Part 1 (PDF, 94kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Denbigh

Branch address

58-60 High Street,
Denbigh,
Denbighshire,
LL16 3LB

Further information

Branch name

Denton

Branch address

29 Manchester Road
Denton
Greater Manchester
M34 3JU

Further information

Branch name

Dereham

Branch address

1 Church Street,
Dereham,
Norfolk,
NR19 1DD

Further information

Branch Review - Part 1 (PDF, 94kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Diss

Branch address

12A Market Place,
Diss,
Norfolk,
IP22 4WP

Further information

Branch Review - Part 1 (PDF, 94kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Edinburgh

Branch address

131-133 Princes Street,
Edinburgh,
EH2 4AH

Further information

Branch name

Emersons Green Retail Park

Branch address

The Village Emerson Way
Emersons Green
Bristol
BS16 7AE

Further information

Branch name

Feltham

Branch address

30A The Centre
Feltham
Middlesex
TW13 4AU

Further information

Branch name

Glasgow

Branch address

35-41 Sauchiehall Street,
Glasgow,
G2 3AT

Further information

Branch name

Golders Green

Branch address

4-6 North End Road,
Golders Green,
London,
NW11 7PL

Further information

Branch name

Gosforth

Branch address

178-180 High Street,
Gosforth,
Newcastle upon Tyne,
Tyne and Wear,
NE3 1HX

Further information

Branch name

Grantham

Branch address

6 High Street
Grantham
Lincolnshire
NG31 6PN

Further information

Branch name

Grays

Branch address

48-50 High Street,
Grays,
Essex,
RM17 6NA

Further information

Branch name

Hailsham

Branch address

54-56 High Street,
Hailsham,
East Sussex,
BN27 1AX

Further information

Branch Review - Part 1 (PDF, 94kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Harborne

Branch address

46 High Street
Harborne
Birmingham
B17 9NE

Further information

Branch name

Hatfield

Branch address

17-17A Town Centre,
Hatfield,
Hertfordshire,
AL10 0JZ

Further information

Branch Review - Part 1 (PDF, 94kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

Plans for a Banking Hub in this area

Branch name

Haywards Heath

Branch address

32-36 South Road
Haywards Heath
West Sussex
RH16 4LA

Further information

Branch name

Herne Bay

Branch address

149-151 Mortimer Street,
Herne Bay,
Kent,
CT6 5HS

Further information

Branch Review - Part 1 (PDF, 93kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Hessle

Branch address

25 The Square,
Hessle,
East Yorkshire,
HU13 0AE

Further information

Branch Review - Part 1 (PDF, 95kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

Plans for a Banking Hub in this area

Branch name

Ilkley

Branch address

7 Station Plaza,
Station Road,
Ilkley,
West Yorkshire,
LS29 8HF

Further information

Branch name

Kingstanding King Rd

Branch address

627 Kingstanding Road
Kingstanding
Birmingham
B44 9SU

Further information

Branch name

Larne

Branch address

33 Main Street
Larne
County Antrim
BT40 1JE

Further information

Branch Review - Part 1 (PDF, 94KB)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area.

Branch name

Leeds King Edward Street

Branch address

18 King Edward Street
Leeds
West Yorkshire
LS1 6BT

Further information

Branch name

Leominster

Branch address

19 West Street
Leominster
Herefordshire
HR6 8EP

Further information

Branch name

Lurgan

Branch address

23 Market Street
Lurgan
Craigavon
County Armagh
BT66 6AR

Further information

Branch name

Lymington

Branch address

82 High Street,
Lymington,
Hampshire,
SO41 9AN

Further information

Branch Review - Part 1 (PDF, 94kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Macclesfield

Branch address

29-33 Chestergate,
Macclesfield,
Cheshire,
SK11 6AN

Further information

Branch Review - Part 1 (PDF, 93kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Maidenhead

Branch address

16-20 High Street,
Maidenhead,
Berkshire,
SL6 1QH

Further information

Branch name

Maldon

Branch address

52a High Street,
Maldon,
Essex,
CM9 5UJ

Further information

Branch name

Malvern

Branch address

101-103 Church Street
Malvern
Worcestershire
WR14 2AE

Further information

Branch name

Mirfield

Branch address

194 Huddersfield Road
Mirfield
West Yorkshire
WF14 8AZ

Further information

Branch name

Moortown

Branch address

374 Harrogate Road,
Moortown,
Leeds,
West Yorkshire,
LS17 6PY

Further information

Branch name

Morley

Branch address

17 Windsor Court,
Morley,
Leeds,
West Yorkshire,
LS27 9BG

Further information

Branch Review - Part 1 (PDF, 93kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

Branch name

Muswell Hill

Branch address

360 Muswell Hill Broadway,
Muswell Hill,
London,
N10 1DF

Further information

Branch name

Newmarket

Branch address

24 Market Street
Newmarket
Suffolk
CB8 8EF

Further information

Branch name

New Milton

Branch address

73A Station Road,
New Milton,
Hampshire,
BH25 6JD

Further information

Branch Review - Part 1 (PDF, 95kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Newton Aycliffe

Branch address

58 Beveridge Way
Newton Aycliffe
County Durham
DL5 4DS

Further information

Branch Review - Part 1 (PDF, 90kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

Plans for a Banking Hub in this area

Branch name

Norbury

Branch address

1513 London Road,
Norbury,
London,
SW16 4AE

Further information

Branch name

Normanton

Branch address

49-51 High Street,
Normanton,
West Yorkshire,
WF6 2AF

Further information

Branch Review - Part 1 (PDF, 93kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

Branch name

Orpington

Branch address

248-250 High Street,
Orpington,
Kent,
BR6 0LZ

Further information

Branch Review - Part 1 (PDF, 93kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Ossett

Branch address

2 Market Place,
Ossett,
West Yorkshire,
WF5 8BQ

Further information

Branch Review - Part 1 (PDF, 94kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

Plans for a Banking Hub in this area

Branch name

Otley

Branch address

3-5 Kirkgate
Otley
West Yorkshire
LS21 3HN

Further information

Branch Review - Part 1 (PDF, 90kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

Plans for a Banking Hub in this area

Branch name

Paignton

Branch address

30 Torquay Road
Paignton,
Devon
TQ3 3BD

Further information

Branch name

Penrith

Branch address

41-42 Middlegate,
Penrith,
Cumbria,
CA11 7PT

Further information

Branch Review - Part 1 (PDF, 94kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Penzance

Branch address

13 Market Jew Street,
Penzance,
Cornwall,
TR18 2HN

Further information

Branch Review - Part 1 (PDF, 94kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Porthcawl

Branch address

32 John Street
Porthcawl
Bridgend
CF36 3BA

Further information

Branch Review - Part 1 (PDF, 89kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

Plans for a Banking Hub in this area

Branch name

Prescot

Branch address

Prescot Shopping Centre,
Eccleston Street,
Prescot,
Merseyside,
L34 5GA

Further information

Branch Review - Part 1 (PDF, 93kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

Plans for a Banking Hub in this area

Branch name

Pudsey

Branch address

1 Market Place,
Pudsey,
West Yorkshire,
LS28 7BE

Further information

Branch name

Purley

Branch address

1 Purley Parade,
High Street,
Purley,
CR8 2AB

Further information

Branch name

Putney

Branch address

171-173 Putney High Street,
London,
SW15 1TE

Further information

Branch name

Redruth

Branch address

20 Fore Street,
Redruth,
Cornwall,
TR15 2BD

Further information

Branch name

Sheerness

Branch address

71 High Street
Sheerness
Kent
ME12 1NE

Further information

Branch name

Sheldon

Branch address

2170 Coventry Road,
Sheldon,
Birmingham,
B26 3JB

Further information

Branch Review - Part 1 (PDF, 93kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

Branch name

Shirley (Southampton)

Branch address

6-7 Gordon Buildings
Shirley High Street
Southampton
Hampshire
SO15 3LS

Further information

Branch name

Sidcup

Branch address

66 High Street,
Sidcup,
Kent,
DA14 6DS

Further information

Branch Review - Part 1 (PDF, 89kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

Branch name

Spalding

Branch address

25 Bridge Street,
Spalding,
Lincolnshire,
PE11 1XG

Further information

Branch Review - Part 1 (PDF, 94kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Stafford

Branch address

44 Greengate Street,
Stafford,
Staffordshire,
ST16 2JA

Further information

Branch Review - Part 1 (PDF, 94kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Stamford

Branch address

11-12 High Street,
Stamford,
Lincolnshire,
PE9 2AL

Further information

Branch Review - Part 1 (PDF, 94kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

St Neots

Branch address

38 High Street,
St Neots,
Cambridgeshire,
PE19 1BJ

Further information

Branch name

Stourbridge

Branch address

56-57 High Street,
Stourbridge,
West Midlands,
DY8 1DE

Further information

Branch name

Surbiton

Branch address

79 Victoria Road,
Surbiton,
Surrey,
KT6 4NS

Further information

Branch name

Swinton

Branch address

2-6 The Parade,
Swinton,
Manchester,
M27 4BH

Further information

Branch name

Swiss Cottage

Branch address

169A Finchley Road
Swiss Cottage
London
NW3 6LB

Further information

Branch name

Tadcaster

Branch address

24 Bridge Street
Tadcaster
North Yorkshire
LS24 9AL

Further information

Branch name

Teddington

Branch address

18 Broad Street,
Teddington,
Middlesex,
TW11 8RF

Further information

Branch name

Thorne

Branch address

7-7A Market Place,
Thorne,
Doncaster,
South Yorkshire,
DN8 5DH

Further information

Branch Review - Part 1 (PDF, 94kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

Plans for a Banking Hub in this area

Branch name

Todmorden

Branch address

12-14 Halifax Road
Todmorden
West Yorkshire
OL14 5AE

Further information

Branch name

Uckfield

Branch address

122-126 High Street,
Uckfield,
East Sussex,
TN22 1PX

Further information

Branch Review - Part 1 (PDF, 94kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Whitehaven

Branch address

40-41 King Street,
Whitehaven,
Cumbria,
CA28 7JN

Further information

Branch Review - Part 1 (PDF, 94kb)

Branch Review - Part 2 (available at least 2 weeks before closure)

A Community Banker will visit this area

Branch name

Whitley Bay

Branch address

22-24 Park View,
Whitley Bay,
Tyne and Wear,
NE26 2TH

Further information