Halifax Help Centre.

We understand that this is a very challenging time, please visit our Coronavirus help and support page for our latest updates

What can we help you with?

I need to update my details.

Change your name
Change your address
Update your phone number

I need help with my card.

Report your card as lost or stolen
Order a replacement card or PIN
Activate your credit card

I need help with a payment.

Making a payment within the UK
Send money outside the UK or in a foreign currency
Identify a transaction
Question a transaction

I want help with Online Banking.

Trouble signing in
Staying safe online
More about Online Banking
Get online and money savvy
Accessing our website

I have a question.

Join the Halifax Community Forum
Common product enquiries
Does the Halifax offer business banking?
Your borrowing options
Service status

I'd like to contact you.

Find your nearest branch
View our phone numbers
Make a complaint about PPI
Learn more about our Automated service and Voice ID