We are experiencing a high number of calls at the moment. So that we can support those in the most vulnerable situations, please only call if it’s urgent. Remember, you can do most of your banking tasks yourself online, either using our app or through Online Banking.

Bank accounts help & guidance

Need some help with banking with Halifax?

Take a look at our straightforward guides offering practical information to help meet your banking needs.

Useful guides

Glossary

Our handy glossary spells out some of the less obvious jargon as easy as A, B, C.

Glossary

Common enquiries

We've collected a host of frequently asked questions on bank accounts and put them all in one place for you to view. Have a look and see if we've answered your questions.

Common enquiries

Save the Change®

Saving doesn’t have to be complicated. That’s why we’ve come up with a simple way to turn your pennies into pounds.

Find out moreabout save the change

Send money outside the UK or in a foreign currency

Our International service. Simple. Fast. Secure.

Find out moreabout sending money abroad

Mobile Payments

Make secure contactless and in-app payments with your mobile device

Find out moreabout mobile payments

Terms and conditions

You can find important info about our current range of bank accounts and accounts we no longer accept new applications for.

View our terms and conditions

Help & Guidance