Car finance help & guidance

Read our handy guides to find out more about car finance and how to manage your account online.

Buying a used car

When it comes to making a big purchase like a car, doing research up front could save you money in the future.

Our handy guide covers a number of things to look out for including:

  • places you can buy a used car
  • what to look for in a used car
  • hints and tips on how to check a car over
  • what to expect when purchasing the car
  • how to negotiate when buying a used car

Read our car buyers’ guide

Good condition guide

At the end of your agreement you may choose to return your vehicle.

Throughout your agreement you must keep the vehicle in good condition allowing for fair wear and tear.

Our guide explains:

  • what to expect at the end of your contract
  • servicing and repairs of your car
  • what is reasonable wear and tear
  • how to carry out an inspection on your car
  • what needs to be included when you return your car

Read our good condition guide

Buying an electric car

If you’re thinking of going electric with your next car, it’s good to know what the facts are before you start.

Our useful guide covers:

  • the difference between electric and hybrid cars
  • the features and benefits of electric and hybrid cars
  • details on keeping an electric car on the road

Learn more about electric cars


Car finance frequently asked question

Check out some of the most frequently asked questions our customers have.

See our FAQsRead our FAQs

Coronavirus support

If you’ve been financially affected by the coronavirus (COVID-19) outbreak, we have support available.

Customers can request a payment holiday. We can also provide details about what options you have with your car finance agreement and managing your account online.

Get in touch with us

If you’ve got any questions or want to talk about your options, we’re here for you.

Call us on: 0333 202 7967.

Lines are open from 9am – 5pm Monday – Friday, 9am – 1pm on Saturdays and closed on Sundays.

Existing customers

If you’re already a Halifax Car Finance  customer you can find out how to access and how to manage your account online.

Halifax is a division of Bank of Scotland plc. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Bank of Scotland plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628.