Activate your credit card

You can do this online

  • You can activate your credit card quickly and securely in our app.
  • The main cardholder can activate an additional card online.
  • Once your card is activated you can use it straight away.

How to do it

Let us show you step by step.

  1. Sign in and select apply at the bottom of the screen.
  2. Select Credit cards, followed by the option Activate credit card.
  3. Check the card details match your new credit card and then select Activate.
  4. All done – your card is now activated and ready to use.

Get set up now

Mobile Banking App

Mobile Banking app

Scan to download our app

  • Join our 6 million app users.
  • Simple and secure sign in.
  • Stay up to date with notifications.
More about our app

Mobile Banking app

  • Join our 6 million app users.
  • Simple and secure sign in.
  • Stay up to date with notifications.

Download app

More about our app

What happens after I've activated my card?

Once you've activated your card you will be able to use it for purchases in store and online.

Depending on the credit card you have set up, you'll now have access to a range of online services. Learn more about these below.
 

Ways to manage your credit card

Our app and Online Banking let you manage your card in a way which works for. 

Here are just some of things you can do online:

Existing customer support

Card and PIN services

Find out about how you can manage your cards with our app and Online Banking

  • View card details - You can view your credit card details in our Mobile Banking app. This lets you make purchases online or over the phone when you don't have your card to hand.
  • View PIN - Can't remember your PIN? Use our app to view your PIN instantly.
  • Change contactless limit - Use our app to change your contactless limit to one that works for you.
  • Freeze your card - Freeze different types of transactions in our app and get more control over your card.
  • Report your card lost or stolen - If you can’t find your card, don’t worry. You can report your card as lost or stolen online and in our app.
  • Order replacement card or PIN - If there’s a problem with your credit or you need a PIN reminder, let us know online.

Frequently asked questions

More help with your card or PIN

Manage how your cards are used, report lost or stolen cards or see your PIN online.

See our guides

More help with your card or PIN

Manage how your cards are used, report lost or stolen cards or see your PIN online.

See our guides