We are experiencing a high number of calls at the moment. So that we can support those in the most vulnerable situations, please only call if it’s urgent. Remember, you can do most of your banking tasks yourself online, either using our app or through Online Banking.

Activate your credit card now

Activating your new Halifax Credit Card is quick, easy and secure.

You can activate your new credit card with our secure Online Banking. You'll need to have your credit card to hand; we'll need details from the card as well as some of your personal information to complete the activation. If you’re already registered with Online Banking you’ll need your sign in details.

As part of the activation process you will be given the opportunity to choose additional services that may benefit you. You will be given the option to:

  • make a balance transfer
  • sign up for paper-free statements - online statements are available for credit cards via Online Banking, making it easier to manage your account
  • set up a Direct Debit - this can be for a fixed amount or percentage, the minimum or the full outstanding balance.

If you're not registered with Online Banking, you’ll still have the opportunity to register once you’ve activated your credit card, so that you can take advantage of these services.

Not registered for Online Banking?

Even if you're not already registered for Online Banking, you can still activate your new credit card securely online.

You'll also be able to register for Online Banking, which will allow you to view your balance and statements and manage your account online. You can also choose not to receive paper copies by post by signing up for paper-free.

Activate your Credit Card

Already registered for Online Banking?

Sign in to your account and we'll show you how to set up your card online.

Sign in to activate your Credit Card

Important Information: If you enter your Online Banking log-on details incorrectly or need to re-set your password, please return to this page and follow the link again to activate your credit card successfully.

Forgotten your password?

In Branch

You can choose to activate your new credit card in any Halifax branch, our branch staff are available to help you setup your new Halifax credit card.

Come and see us in any of our branches to talk to a member of the team.

Find a branch

Mobile Banking app

You can now activate your credit card using our Mobile Banking app.

Just look for the prompt within the notification centre on the homepage to activate your credit card.

Not using the Mobile Banking app?

Telephone Banking

If you'd prefer to speak to someone to activate your credit card  or would like to discuss anything else about setting up your credit card, our Telephone Banking staff are available to help.

Call us on 0345 944 4555.

If you're calling from abroad you can call us on +44 (0) 1733 573 189.

We're available to take your call 7am - 11pm, seven days a week.

    1. I'm not registered for Online Banking, can you tell me more about the service?
      Online Banking is safe, secure and easy to use. Over 5 million of our customers already bank with us online. You can access your accounts 24/7 all year round, whether you're at home or on the go.

      With Online Banking you can activate your credit card,  keep track of your money, make balance transfers, make payments and see your statements.

      Find out more about Online Banking

    2. How do I activate an additional card?
      The main cardholder must activate any additional card, as the 16 digit credit card account number of the main cardholder is needed. You can activate the additional card online, by calling the number on the credit card sticker or you can pop into your local branch.
    3. Do I need to activate my credit card before I can use it online?
      Yes, for security purposes you need to activate your credit card before you can use it.
    4. Do I need to activate my replacement card?
      You will not need to activate your replacement credit card, unless the sticker on the card asks you to do so.
    5. Can I personalise my PIN number?
      You can change your PIN at most UK cash machines. Just insert your card and using the PIN we've sent you, follow the on-screen instructions.
    6. I've forgotten my PIN number?
      If you’ve forgotten your PIN, you can request a PIN reminder which will be sent through the post. You’ll receive your reminder by post in 3-5 working days.

      Just select one of the following options:

      - Sign into Online Banking - Use our replacement cards and PINs service by selecting it from the ‘More actions’ tools.
      - Use our App and select the account action button ( the 3 dotted icon) for your chosen account.
      - Call us on: 0345 944 4555* - Lines are open Monday – Sunday 24 hours a day.
      *Please note that for security purposes, we cannot provide your PIN details over the phone.

Contactless Cards

To activate contactless on your credit card you just need to make a PIN transaction first.

Take a look at our contactless section for more information.

Going Abroad?

You no longer need to tell us when you are travelling abroad, our fraud and security systems will always be on the lookout so you can relax when you are away.

Balance Transfers

As an existing Halifax credit card customer you could benefit from promotional balance transfer offers, which could help you save money and manage your finances. A transfer fee may apply.