I already invest with the Halifax

If you’re an existing customer and need a little guidance on managing your account then we can help.

Transfer timescales

Due to the unprecedented demand for our service transfers are taking longer than usual. Transfers are currently taking up to 12 weeks and there is currently a delay of 3 weeks to log your initial request. We are working hard to process transfers as quickly as possible and apologise for any inconvenience this may cause.

During the transfer process there could be a period of time when your investments or cash may not be accessed, therefore you may not be able to act on market movements.

We’re making it easier to view and access your Share Dealing account.

Find out more on how to do this in Online Banking

Pick a topic


Managing your account

We explain how you can manage your share dealing account in our 3 minute video. It’s a quick guide to checking your valuation, transferring money or trading.

Watch the video

Do you need to update your personal details?

Changing address:

Share dealing:

If you’d like to change your address you can do this by completing the change of address form within help and guidance once signed in.

Please note, your address will be updated within 1 week and we will email you to confirm the change. If your email address has been updated in the last 12 months we will send a letter to both addresses.
 

Ready-made investments:

You can change your address online, simply go to the ‘Your Profile’ page and click ‘change my details’ on the left-hand side.

Updating bank details:

Share dealing:

To update your bank details you just need to sign-in to your share dealing account, once signed in simply click on ‘Account Management’ in the right-hand menu, and then ‘Change Payment Details’.
 

Ready-made investments:

To update your bank details you just need to sign-in to Online Banking and go to your investment account. Once you can see your investment account simply click on the ‘Change Payment Details’ n the right-hand menu.

Get to know your Share Dealing account

  • Funding your account is simple:

    1. Sign in to your account and select ‘fund & withdraw’ from ‘account management’ from the right hand navigation
    2. Select ‘Transfer money in’ from your chosen account.
    3. Add the amount you wish to deposit and select ‘continue’.

    Please note, if you wish to change the payment account select ‘change payment details’.

  • To withdraw money simply do the following:

    1. Sign in to your account and select ‘fund & withdraw’ from ‘account management’ in the right hand navigation
    2. Select ‘withdraw money out to’ from your chosen account.
    3. Add the amount you wish to withdraw and select ‘continue’.

    You can only withdraw money to your bank which shows as 'available to withdraw'. Please note, if you want to withdraw money from a recent sale your trade will need to be settled. You can find the settlement date on your dealing reference number.

  • You can buy or sell investments in a few simple steps:

    1. Sign in to your account and select ‘dealing’ from the right hand navigation
    2. Select the type of investment and ‘buy’ or ‘sell‘ and enter the ‘stock company name’ or ‘company code’
    3. Choose the ‘number’ or ‘value’ of stock and select ‘continue’. 

  • Regular investing allows you to top up your investments monthly:

    1. Sign in to your account and select ‘regular Investments’ from ‘dealing’ in the right hand navigation
    2. Select ‘Investment plan’ and ‘add Investment’ then add the ‘Investment name’ or ‘company code’
    3. Choose the ‘amount’ to invest and review the charges. If happy select ‘continue’.

Transfer timescales

Most transfers can be completed electronically. Our usual timescales for electronic transfers of cash and UK shares is around 10 working days. Fund and international shares can take longer.

If your current broker is unable to transfer electronically it can take around 6 weeks for cash and UK shares. Fund and international shares can take up to 10 weeks.

Please be aware, we’re currently experiencing transfer delays of up to 3 weeks to log your transfer and up to 12 weeks to complete due to unprecedented demand for our service.

Transfer to us

Looking to transfer stock or cash from another ISA, pension or share dealing account?

  1. Sign-in below and select transfers from the right-hand menu to complete our online transfer form.
  2. Print it, sign it and post it to the address shown on the form, and that’s it!

Sign in

Charges

Our charges are simple and competitive with no hidden fees. You'll pay the same amount no matter how much you invest.

Can't find what you’re looking for?

If you can’t find what you’re looking then you can still speak to us to find out more.

Halifax Share Dealing Limited. Registered in England and Wales no. 3195646. Registered Office: Trinity Road, Halifax, West Yorkshire, HX1 2RG. Authorised and regulated by the Financial Conduct Authority under registration number 183332. A Member of the London Stock Exchange and an HM Revenue & Customs Approved ISA Manager.