Loans help and guidance

Our one-stop shop for useful information when you're thinking of taking out a loan. Whether you need a helpful guide on what to consider, or a handy glossary of loan terms, you should be able to find the help you need.

Coronavirus (COVID-19) support

We’re with you during this crisis. If your income has been affected by coronavirus, we’re here to support you.

Making the most of your money

Whatever you're looking to do, whether you're making a start on tidying up your finances, buying a new car, planning that dream wedding, or making some home improvements, our Personal Loan could help you.

Read our help guides:

Our guide to buying a car

Our guide to debt consolidation

Our guide to home improvement

Common enquiries

This is a list of the most common enquiries customers make. Check to see if it can help you.

Common enquiriesabout loans

Glossary of terms

Not sure what a word or term means? Then using this loans glossary could be the best place to start.


Important information

Here is some important information about us and the terms under which you will be applying if you decide to take out a Halifax loan.

Important informationabout loans

Things to consider

A quick guide of things to consider when taking out a loan such as understanding the risks or considering alternatives.

Things to considerabout loans

Change your details

Change your loan Direct Debit account or address details.

Change your details

Get clued up on credit

Confused by credit? Understand more about how credit works, how to improve your score, and how it affects applying for a loan.

Credit explained

Check your credit score

Sign up for ‘Your Credit Score’ to see your credit score with TransUnion. It’s free to check and won’t harm your credit score.

More on Your Credit Score