Help on Lloyds
You can now use the Lloyds Help Centre for help and support.
Fixed rate maturity
You can do this online
- Give your instructions from 16 days before your account matures.
- Choose what to do: keep saving, add more money, take some out or close your account.
- Do it in 4 quick steps.
Got a joint account? You’ll need to call us or visit a branch.
Keep in mind
If you've got an ISA Saver Fixed and don’t give us an instruction, we'll automatically change it to an Instant ISA Saver on your maturity date.
If you've got a Fixed Saver and don’t give us an instruction, we'll automatically change it to an Instant Saver on your maturity date.
How to do it
You can do this using the Lloyds app or online banking - let us show you step-by-step.
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- Log in and select the banner above your maturing account.
- Select a new term or close your account. If you select a new term, you can:
- move all your money
- move all your money and add more
- take some out and move the rest.
- Choose where you want your interest paid.
- Review and confirm your choice.
- Log in and go to 'Apply'
- Select ‘Savings’ then ‘Fixed Savings Maturities’
- Select a new term or close your account. If you select a new term, you can:
- Choose where you want your interest paid.
- Review and confirm your choice.
a. move all your money
b. move all your money and add more
c. take some out and move the rest.
Get set up online
The Halifax brand is changing to Lloyds
If you don’t use online or mobile banking, you can start using the Lloyds app now to see your existing Halifax accounts. Once you’ve downloaded it, you can set it up using your Halifax account details.
