Help for existing insurance customers

Would you like help with one of our insurance products? Choose an insurance product below for more information.

Existing home insurance customers

If you are already a home insurance policy holder then you can find useful information on making a claim and updating your policy here.

Existing home insurance customers

Existing life insurance customers

If you already have a life insurance policy then you can find more information or help on making a claim here.

Existing life insurance customers

Existing critical illness customers

Information for critical illness policy holders including information on making a claim.

Existing critical illness customers

Existing car insurance customers

Information for Halifax Car Insurance customers, including policy documents, how to make a claim and amending your policy.

Existing car insurance customers