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We support everyone who welcomes Ukrainian refugees into their home. If you’re taking part, you’ll continue to be covered under your Home Insurance and don’t need to tell us about the change in your circumstances.
Limits, terms and exclusions apply to all levels of cover.
You can find your policy number on any letters we’ve sent you or you can sign in to Online Banking to see it. It always starts with 3 letters (e.g. HBP123456789).
If you’re working from home using a computer, doing paperwork or phone calls, you don’t need to tell us. For other types of work you’re doing from home (for example, hairdressing or making things), call us to let us know and we’ll check if you’re covered.
We'll pay claims where your contents are lost or stolen while you're moving home. We'll do this if they're being moved within the United Kingdom by a professional removal firm. They'll also be covered while they're being stored by the firm for up to three days.
It also covers accidental damage if you have chosen Silver or Gold cover.
Halifax is a division of Bank of Scotland plc. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Bank of Scotland plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628.