Help for existing customers

If you already have a life insurance or critical illness policy with us, you can find help here.

Policy help

Scottish Widows works closely with partners like Macmillan. They help make sure our customers get the right help, at the right time. 

So if you're diagnosed with a critical illness and need to make a claim, they can put you in touch with one of our partners, if that would be helpful. They can provide a bit of extra support, when you need it most.

Make a claim

To find out how to make a claim and what you will need.

Make a life cover claim      Make a Critical illness claim

Any questions?

If you have any questions or you’d like help with your policy, check our FAQs for more info.

If you can’t find what you need, you can contact Scottish Widows. They’ll be happy to help.