Your HelloHome

It’s quick and easy to check details about your mortgage using HelloHome. It can be accessed through Online Banking, or our Mobile Banking app.

The Halifax mobile app homescreen showing a customer account

Tap the 3 dots on your mortgage account

A view of a customer's mortgage options on the Halifax mobile app.

Select HelloHome

A mobile app screen showing a mortgage customer's estimated property value and estimated equity.

See details about your mortgage

Halifx QR code for Mobile and Online Banking

How to change your roll number to an account number

Roll number	Conversion Process	Account number
Roll number Example 1. 10/00002183-9 Example 2. 10/00002183-10	Conversion Process 1. Remove all non-numeric characters i.e '/' and '-' 2. If the digit after the '-' is between 1-9 then replace the '-' with a 0 3. Add '00' to the end of the number 4. If the digit after the '-' is 10, remove the '-' and add the '00'	Account number Example 1. 10000021830900 Example 2. 10000021831000

You could lose your home if you don’t keep up your mortgage repayments