Mortgage help & guidance

Want to understand mortgages a little better? Take a look at our hub page to learn more about moving home, switching your mortgage or buying your first home.

Existing customer guidance

Make the most of your mortgage. We've put together some useful information to help you manage your account. Find out how to make payments or request a statement and much more. 

First time buyer

If you’re buying your first home, our first time buyer help and advice will take you through the mortgage and buying process, in an easy to understand way.

First time buyer

Remortgaging

Make sure you're in a good position to make a decision on your next mortgage with our guides to remortgaging.

Remortgaging

Moving home

Thinking about moving? We have everything you need from guides around the process to tips on moving.

Moving home

Improving your home

Looking to make some home improvements? Find out how to fund it and get inspired with our useful tips on how to create space and add value to your home. 

Improving your home

Renters

Get your renting questions answered with our useful tips, tools and specialist articles.

Renters

Green Living Hub

Find out more about Green Home government schemes, how to fund energy efficient home improvements, and tips on how to make your home more sustainable.

Green Living Hub

Mortgage Calculator

Find out how much your monthly payments could be.

Mortgage calculator

Need to talk to us?

Want to speak to us from the comfort of your own home? You can talk to us over the phone or on a video call.

Contact us

Facing financial difficulty?

If you're having trouble paying your mortgage, there's a variety of options available that may ease your situation and help resolve the issue.

Facing financial difficulty

You could lose your home if you don’t keep up your mortgage repayments