Mortgage help & guidance

Want to understand mortgages a little better? Things you'll need to think about when looking for a home and applying for a mortgage.

Existing customer guidance

Learn how to make changes, payments and how to make the most of your mortgage with our managing your mortgage guidance.

Or, if you're looking to find out more about porting, payment holidays and other useful information about your mortgage then visit our Mortgage features hub.

First time buyer help

If you’re buying your first home, our first time buyer guide will take you through the mortgage and buying process, in an easy to understand way.

First time buyer guide

Home mover help

Thinking about moving? We have everything you need from guides around the process to tips on moving.

Home mover help

Remortgaging help

Make sure you're in a good position to make a decision on your next mortgage with our guides to remortgaging.

Remortgaging

Need to talk to us?

Want to speak to us from the comfort of your own home? You can talk to us over the phone or on a video call.

Contact us

Facing financial difficulty?

If you're having trouble paying your mortgage, there's a variety of options available that may ease your situation and help resolve the issue.

Facing financial difficulty

Mortgage Calculator

Find out how much your monthly payments could be.

Mortgage calculator

Green Living Hub

Find out more about Green Home government schemes, how to fund energy efficient home improvements, and tips on how to make your home more sustainable.

Green Living Hub

You could lose your home if you don’t keep up your mortgage repayments