Your mortgage appointment options
Booking an appointment with a fully qualified Mortgage Adviser has never been easier
You can apply for a mortgage on a video appointment, in a branch or over the phone.
With all our appointments you can speak to a Mortgage Adviser to:
- Apply for a new mortgage.
- Remortgage an existing property.
- Apply to borrow more.
You can find out more about each of the appointment options below.
Start your mortgage application with an appointment in a branch.
Our team of fully qualified Mortgage Advisers is on hand to help you apply for your mortgage.
Why choose a branch appointment?
You may prefer to have an appointment in a branch that you use regularly, or where our colleagues are familiar to you.
Ready to apply now? You can speak to one of our fully qualified Mortgage Advisers over the phone.
Call us on 0345 850 3705. We’re available from 8am-8pm Monday to Friday and 9am-4pm on Saturdays.
Why choose a phone call?
You can start your application straight away, without having to book an appointment.
Or, you can request an appointment and we’ll call you back to arrange the details.
Mortgages video appointment
You can now book a face-to-face appointment with a fully qualified Mortgage Adviser from the comfort of your own home.
This service uses the video technology on your own computer or tablet, to connect you to a Mortgage Adviser who will guide you through your mortgage application.
Why choose a video appointment?
Connect securely to your Mortgage Adviser from wherever is most convenient to you. Why travel for an appointment when the bank can come to you?
All you need is a broadband connection, a computer or tablet device that supports video conferencing, the Cisco WebEx Meetings app and somewhere you can have a private, quiet discussion for up to two hours.
Want to know more? Take a look at the video