If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. You can use our coronavirus support tool to find the right solution for your needs and confirm what you would like to do in a few simple steps.

The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile banking services and our automated service.


Sign up to Online Banking today

It only takes a few minutes to register for Online Banking before you can start managing your finances quickly and securely online.

Register now

Mortgage payment holiday

If you have concerns about paying your mortgage, a payment holiday could help.

Find out more

COVID-19

Here you can find helpful links to additional support and information relating to COVID-19.

Credit Card

Check your eligibility before you apply. It only takes a few minutes and won’t affect your credit score.

Check your eligibility

Help with your overdraft

Between 9th April and 9th July 2020 we won’t charge any interest on the first £500 of your arranged overdraft.

Find out more

Send money outside the UK

Do you have family overseas and need to send them money? Whatever the reason, our services are efficient and secure.

Find out more

Halifax is a division of Bank of Scotland plc. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Bank of Scotland plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628.