Make a claim
Getting you back on track matters to us. From starting your claim to getting it settled, we've kept it simple and easy.
How it works
Limits, terms and exclusions apply
Let’s get started
It’ll only take a few minutes. We just need you to tell us who you are, what happened and when.
We also need
- Your policy number
- Your bank details, in case we need to pay you
- A list of what’s been stolen, lost or damaged
What happens next
- We’ll let you know if you’re covered and if there is any excess to pay
- We’ll email a link so you can upload proof like receipts, photos or videos
Halifax is a division of Bank of Scotland plc. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Bank of Scotland plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628.