Basic Account

A Halifax Basic Account may be available if you don’t meet the conditions for one of our other current accounts.

This might be because you’re bankrupt, in financial difficulty, or if we’re not able to obtain information about your credit history.

Features of this account:


  • Free everyday banking
  • Contactless VISA debit card
  • Access to a range of services - Choose when you bank with 24 hour access to Online Banking and Mobile Banking as well as access to Telephone Banking and branch services.
  • Mobile alerts – Our mobile alerts service offers a simple way to stay on top of your finances without even having to think about it.
  • Cashback Extras
  • Save the Change® - save your pennies when you spend.

Not available

  • Switching offers
  • Monthly cash reward
  • Arranged overdraft
  • Cheque book

For more information and terms and conditions for this account read the Bank Account Getting Started Guide (PDF, 1.07 MB).

For more information about the fees associated for Payment Services with this account please see the Fee Information Document (PDF, 133 KB).

How to apply for a Basic Account

You cannot apply for a Basic Account directly and will need to start by applying for one of our current accounts. We will try to get information about your credit history to decide which account is right for you.

Choose a current account

Prefer to speak to someone?

Call us on 0345 720 3040 or drop into your nearest branch. Lines are open 8am – 8pm, seven days a week.
Not all Telephone Banking services are available 24 hours a day, seven days a week.

From 1st November we are making changes to some of our terms and conditions and updating them to make them easier to understand. For more information please read the Guide to Changes (PDF)

Are you worried about your money?

If you are worried about your money, we are here to help you. We have a range of tips and tools that can help you stay on top of your finances.

Money worries

Existing Easycash customers

You can check if you are able to upgrade to one of our other current accounts through Online Banking.

Sign in to Online Banking

Switch to us

You can switch your current account from one bank or building society to another in only seven working days.

More about switching

  • We have designed the Current Account Switch Service to let you switch your current account from one bank or building society to another in a simple, reliable and stress-free way. It will only take seven working days. As your new current-account provider we offer the following guarantee.

    Current Account Switch Guarantee
    • The service is free to use and you can choose and agree your switch date with us.
    • We will take care of moving all your payments going out (for example, your Direct Debits and standing orders) and those coming in (for example, your salary).
    • If you have money in your old account, we will transfer it to your new account on your switch date.
    • We will arrange for payments accidentally made to your old account to be automatically redirected to your new account. We will also contact the sender and give them your new account details.
    • If there are any issues in making the switch, we will contact you before your switch date.
    • If anything goes wrong with the switch, as soon as we are told, we will refund any interest (paid or lost) and charges made on either your old or new current accounts as a result of this failure.
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