If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. You can use our coronavirus support tool to find the right solution for your needs and confirm what you would like to do in a few simple steps.

Existing car finance customers

If you’re already a Halifax Car Finance customer you can find out how to access and manage your account online. You’ll also find helpful guides about keeping your car in good condition and how to get in touch with us.

Manage your account online

As a Halifax Car Finance customer you're able to manage your account quickly and easily online.

Here’s some of the things you can do online:

  • Make a payment
  • Change your payment date
  • Check your statement
  • Request a settlement figure

To sign in you’ll need your agreement number. If you can’t find it, call us on 0333 202 7967.

Our phone lines are open from 9am – 5pm Monday to Friday, 9am – 1pm on Saturdays and closed on Sundays.

Sign in to our car finance portal

Coronavirus support

If you’ve been financially affected by the coronavirus (COVID-19) outbreak, we have support available.

You’ll find helpful information about payment holidays and how to request them.

We also have additional information about car finance agreements and managing your account online.

Get in touch with us

If you’ve got any questions or want to talk about your options, we’re here for you.

Call us on: 0333 202 7967.

Lines are open from 9am – 5pm Monday – Friday, 9am – 1pm on Saturdays and closed on Sundays.

Good car condition guide

At the end of your car finance agreement you may choose to return your vehicle.

Throughout your agreement you must keep the vehicle in good condition allowing for fair wear and tear.

If the car, its equipment or accessories have not been used, maintained or looked after as originally agreed then we may make end of contract charges.

Halifax is a division of Bank of Scotland plc. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Bank of Scotland plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628.