Your Credit Score
Thinking about applying for credit? Check Your Credit Score for free, with no impact on your credit file.
Report your card lost or stolen
You can do this online
- It's safe and secure.
- It'll block your card straight away.
- And it saves you a phone call.
Once you've cancelled your card it can't be reinstated.
If you’ve misplaced your card, you can freeze your card temporarily.
How to do it
-
You can also visit us in branch, or if you’d prefer to speak with someone on the phone, give us a call.
What happens next
For debit cards you will be able to view your new card details in our app the next day, and for credit cards within 5 days. This lets you use your new card details online while waiting for your new card to arrive in the post.
If you're registered for Wallet Pay apps such as Apple Pay or Google Pay™, you can use your mobile device to pay for your shopping while you wait for your new card to arrive in the post.
If you're not registered, our app gives you all the details you need to sign up to these services.
You might also like
