We are experiencing a high number of calls at the moment. So that we can support those in the most vulnerable situations, please only call if it’s urgent. Remember, you can do most of your banking tasks yourself online, either using our app or through Online Banking.

View your PIN

Can’t remember your PIN? Use our mobile app to view your PIN instantly.

To use this service you must:

  • Have access to our Mobile Banking App
  • Have an active credit card 
  • Be named as the main cardholder of a credit card.

Find out how to get a PIN reminder for an additional cardholder

At the moment, the view PIN service is only available for credit cards, but you’ll be able to do this for debit cards soon too.

Make sure nobody else can see your screen and PIN

Step by step guide to viewing your PIN

Step 1

Log in and select Support.

Step 2

Select View PIN or replace card.

Step 3

Select View Pin on PIN Options menu.

Step 4

Swipe to relevant card.

Step 5

Enter your Online Banking Password.

Step 6

Tap and hold Reveal PIN button.

Step 7

Once you have seen your PIN, release the Reveal PIN button to hide it from view.

Forgotten your sign in details?

You can reset your password and memorable information online so you can sign in again. If you don’t know your User ID, you can find that out at the same time. Reset your sign in details

Reset your sign in detailsReset your sign in details

Download our Mobile Banking app

Manage your account safely and securely on the go.

Our Mobile Banking appOur Mobile Banking app