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Sharing income and expenses details with us

 

A quick summary

We ask about some of your financial details so we can point you to the borrowing options and support that suit you best.

Take a look here to see why we ask about your income and outgoings, what we need from you, and how it helps us help you.

Income and expenses sharing explained

Why we ask about your income and expenses

By understanding your situation, we can make things easier and more personalised.

What information we ask you to share

We'll ask you for:

  • your job status
  • your yearly income before tax
  • what you pay each month for your rent or mortgage
  • what you spend each month on education or care
  • how many people depend on you financially.

How this can help you

Sharing this information with us:

  • makes applications quicker, because we won’t need to ask for it again
  • helps us show you products that suit your needs
  • means we can spot changes early and offer extra help when you need it.

When and where we’ll ask you

You’ll see these questions when you apply for a product.

You can also add or update the details in your profile or in 'Your Credit Score'.

We’ll ask you to check everything is up to date in the app every 3 months.

Adding or updating your income and expenses details

Mobile app updates

Use the mobile app to add or update details of your income and expenses with us.

Online banking updates

If you don't have the mobile app, you can log in to online banking and add your income and expenses details there. 

Log in

Your privacy matters

Your data is safe with us. We’ll only use it to improve and personalise your experience by recommending products that may be suitable for you. 

You can update your information anytime in the mobile banking app or online banking.

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