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You can print a statement from your mortgage overview screen within Online Banking.
You'll need to use a desktop or laptop computer to do this.
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We'll send your mortgage statement each year on the anniversary of when you took out your mortgage with us.
If you’d like another copy of this statement, then please fill out our online form.
Alternatively you call us on 0345 122 1439. Our lines are open Monday to Friday 8am - 8pm and Saturday 9am - 4pm.
You’ll need to request a redemption statement. This will give you the full amount you’ll need to pay to close your mortgage with us. It will include any interest charges and other fees that may apply.
See our guide to help you better understand your statement. This guide is intended for use by customers with an account number beginning with 10 who receive annual statements. If your account starts with 'A/' and you have a statement query please contact us.