Green Living Reward

A cashback reward for our mortgage customers

Our Green Living Reward allows qualifying mortgage customers to claim one cashback reward for completing an eligible green home improvement.



Does my mortgage qualify? 
 

You must have: 

  • applied for a qualifying mortgage between 1 November 2022 and 30 September 2023, and registered by the 31 October 2023
  • applied directly through a branch, phone or online. You won’t qualify if you used a broker.

Qualifying mortgages include: 
 

  • first time buyer, moving home or purchasing a buy to let property
  • existing customer borrowing more for home improvements
  • remortgaging to us from another lender and borrowing more for home improvements.

How it works
 

Register before 31 October 2023

You need to have registered before completing a qualifying improvement to be eligible for the cashback.

The registration window closed on 31 October 2023. Not sure if you’ve already registered? Check your inbox for your email confirmation.

Complete one of the eligible home improvements

Choose one of the eligible home improvements from our list.

Complete the work using your own installer or one we’ve teamed-up with.

Claim your cashback reward

Make a claim by 29 February 2024.

If you used Octopus Energy or Effective Home, you can skip this step – they’ll tell us when the work’s been done.

Make a claim

Eligible home improvements

Browse our list of home improvements eligible for the Green Living Reward and choose the one that's right for you. 

Important: you can only claim one cashback reward.

Category

Improvement

Cashback value

Category

Heating

Improvement

  • Air source heat pump
  • Ground source heat pump

Cashback value

£1,000

Category

Heating

Improvement

  • Biomass pellet boiler

Cashback value

£500

Category

Solar

Improvement

  • Battery for solar storage
  • Solar panels (Photovoltaics)
  • Solar thermal heating

Cashback value

£500

Category

Windows

Improvement

  • A-rated double/triple glazing (where replacing single glazing)
  • Secondary glazing

Cashback value

£500

Category

Insulation

Improvement

  • Cavity wall insulation (including party wall)
  • Flat roof insulation
  • Loft and pitched roof insulation
  • Room in roof insulation
  • Smart air bricks
  • Solid floor insulation
  • Solid wall insulation
  • Suspended wooden floor insulation

Cashback value

£500

Important: spray foam is not covered by the Green Living Reward.

Interested in a heat pump or solar energy?

Learn more about heat pumps and solar energy and meet the installers we’ve teamed up with. Or, you can use any installer you like.

Octopus Energy logo and heat pump illustration.

Air source heat pumps

Octopus Energy can provide a free, personal assessment and quote for an air source heat pump.

More on heat pumps

Solar panels and batteries

Effective Home can provide a free, virtual survey and personalised quote to get solar energy in your home.

More on solar energy

Important information
 


  • We’ll aim to pay the Reward to qualifying customers within 30 days from when you submit an invoice for the completed work. We’ll tell you how to do this when you register.

    The Reward will be paid into the account you pay your Halifax mortgage from. If you don’t have a direct debit set up to pay your mortgage, you’ll need to speak to us to arrange payment.

    You can only claim one Green Living Reward for a property, even if you’re doing a number of home improvements or if you make more than one mortgage application for that property in the qualifying period. You can’t make a claim for a heat pump installation and other eligible improvements separately.


  • To qualify for the Green Living Reward (we will call this the Reward), you must:

    • Be raising funds through a Halifax mortgage on a property for qualifying energy efficiency improvements on that property. The Reward is available to customers purchasing their first home, moving to a new home or purchasing a buy to let property. The Reward is also available to existing Halifax customers borrowing more for home improvements and customers remortgaging to us from another lender and borrowing more for home improvements.
    • Have applied for a qualifying mortgage directly through a Halifax or Bank of Scotland branch, website, or by telephone between 1 November 2022 and 30 September 2023.
    • Have registered for the Reward by 31 October 2023.
    • Complete your mortgage transaction and the improvements, and have told us that you have completed them including submission of your invoice evidence by 29 February 2024.
    • For further guidance on invoice submission, please see the FAQs.

    You will not qualify if:

    • Your mortgage was made through a Mortgage Broker.
    • You change the type of application during the process. For example, if you are no longer borrowing the additional funds for home improvements as part of your mortgage application.
    • You applied for the mortgage before 1 November 2022 or after 30 September 2023.

    Other important information
    Halifax is not responsible for the improvements carried out by your chosen supplier. Halifax releasing the funds to you does not guarantee the quality of work done by the supplier and it is up to you to make sure you are satisfied with the improvements carried out. Halifax cannot make any guarantee about the costs of the work required or any savings that can be made, and you are responsible for making your own decision.

    You agree that Halifax might contact you with reminders about this Reward and for research purposes.

    Halifax reserve the right to withdraw the Reward at any time.

Green Living Reward FAQs

Green Living Reward FAQs

Find answers to the most common questions about our reward.

FAQs

Try our Home Energy Saving Tool

Try our Home Energy Saving Tool

Our Home Energy Saving Tool is great for working out where you could save money on energy bills. You can even create a personalised action plan to help reduce your carbon footprint.

Try the tool Home energy saving tool

Heat pump grants

Heat pump grants

The government is offering grants towards the cost of upgrading your boiler to a low carbon heating system. You might also qualify for the Green Living Reward at the same time.

Heat pump grants

Need more time to make your improvements?

Need more time to make your improvements?

If you’ve already registered for the Green Living Reward but your improvements have been delayed, you can use this online form to let us know.

If the delay is out of your control, we’ll make a note so that it doesn’t affect your cashback reward.

Apply for an extension

You could lose your home if you don’t keep up your mortgage repayments