Go paper-free
Amend paper-free preferences for your statements and communications.
Wealth management FAQs
Here are some of the common questions customers ask about wealth management and Lloyds Wealth.
About wealth management
-
Lloyds Wealth is a wealth management business, backed by Lloyds Banking Group.
-
You are able to receive expert advice and wealth management services. Advisers can help you with investing and support for retirement, passing on your wealth and protecting your family. These are all on a restricted advice basis.
-
No, Lloyds Wealth only offers restricted advice. This means they’ll only give advice on a limited number of providers carefully selected by Lloyds Wealth.
-
Unbiased is a service that finds a local adviser based on your requirements. You can also find mortgage brokers, accountants, and solicitors on the Unbiased website.
-
No, not at the moment.
Eligibility criteria
-
No, you don’t need an existing banking relationship.
-
You can jointly apply for this service if you have:
- A combined £100,000 in savings, investments and/or personal pensions Or
- If you each have £100,000 sole annual income
-
Can I use my main property of residence as proof of eligibility for this service? expandable section
No. Your main residential property isn’t included in our eligibility criteria to use this service.
-
Yes, you can include your personal pensions, even if you no longer contribute into them.
-
No, we don’t consider workplace pensions when evaluating whether you're eligible for this service.
-
You won’t need to give evidence for your eligibility to book the first appointment. This service is for those customers who have at least:
- £100,000 of sole/joint savings, investments and/or personal pensions Or
- £100,000 of sole annual income
Please bring relevant information to your appointment. This will help you make the most of the time that you have with the adviser. This information may include details of your current savings, investments, and pensions.
-
Yes, you need to be a UK resident for us to give advice.
Fees and charges
-
There are no charges for the initial appointment, and no obligation to sign up for any services or products.
If you take out a product or service, fees or charges will be based on the support you need. This includes whether you have one-off or ongoing advice. The adviser will also explain the pricing structure during your appointment.
Appointment questions
-
A member of the Lloyds Wealth team can discuss these options with you when they call.
You can meet:
- at home or at work with our video meeting service that you can use through any PC or tablet, or over the phone
- in your preferred branch.
In some instances, a personal wealth adviser can meet you at a place of your choosing.
-
The Personal Wealth adviser will:
- Explain their role and the meeting process
- Understand your goals
- Confirm appointment details such as attendees, time, and location, plus what you should bring to the appointment
-
Lloyds Wealth will review your information and talk you through the services. They’ll match services to your financial goals and build a plan to help you achieve them.
Bring relevant information to your appointment. This will help you make the most of the time that you have with the adviser. This information may include details of your current savings, investments and pensions.
-
Your initial conversation will be 15 minutes, followed by a longer appointment. This will be between 60 and 90 minutes. The length of other appointments will depend on the support you want.
-
The level of support you need can vary and so will the time that it takes to prepare the recommendation based on your needs.
Your Personal Wealth adviser will give you a timeline after the first meeting.
Other considerations
-
Lloyds Wealth focuses on developing portfolios that aim to deliver positive returns over the long term. We recommend a period of 5 years, as this covers any rises and falls in investment performance over that period.
The value of investments can go down as well as up and you could get back less than invested.
-
All investments carry a degree of risk. The Lloyds Wealth adviser will take time to understand your unique personal circumstances and how much risk is right for you.
This understanding will form the basis of the recommendations that we make.
-
If you have a hearing or speech impairment, a Lloyds Wealth advisor will use Relay UK to call you. While on the call the Lloyds Wealth advisor will talk and a Relay assistant on the call types what they say so you can read it and respond. More on the Relay UK website.
-
Lloyds Wealth can send you any of their brochures in the following formats.
- Braille
- Large print
- Audio CD
They will aim to send you everything in the format you choose.
-
We know how important it is for you to be able to access what you need online. Find out how we help with your needs.
Important legal information