Pay in cheques with your Mobile Banking app
Deposit cheques wherever you are
You can now deposit your cheques using the 'Deposit Cheque' feature in your Mobile Banking app. It's simple, secure and can save you time.
- Straightforward - the app takes a photo of the cheque and ‘reads’ the details
- Quick and Convenient - you can do this from home and the money is usually available the next working day
- Secure - once accepted, the cheque is processed just like paying it in at a branch
Download the app now to use the Deposit Cheque feature.
How to pay in cheques with your Mobile Banking app
Select 'Deposit Cheque' from the More tab at the bottom of your screen.
Select the account to pay the cheque into.
Enter the exact value of the cheque. To keep track of where the money is from, or what it's for, you can choose to add a reference.
Tap 'Front of cheque' to take a photo.
If asked, 'allow' access to your camera to take a photo by selecting 'OK'.
Lay the cheque on a flat surface with a dark background. Hold camera level and directly above. When a green border appears, hold still and the app will take the photo.
Tap 'Back of cheque'. Repeat the process for the reverse of the cheque - even if it's blank.
Review the detail and if correct simply tap 'Confirm'.
That's it, you've deposited your cheque. Tap the 'Deposit History' tab to see when the money will be available.
Some important things to bear in mind:
- Once the cheque is accepted, mark the back of the cheque as 'deposited' until its status reads ‘Funds available’ in ‘Deposit History’ tab. Then destroy the cheque(s) - tearing or shredding are good ways to do this securely.
- There are limits to the amounts on individual cheques and the total value of cheques you can pay in each day - these will be clearly displayed in the app.
- We do not charge a fee for using this service. You may incur charges from your network provider, for data usage - especially if you’re doing this out of the UK.
- The ‘Deposit History’ tab is a good place to view cheques paid in previously.
- If a cheque is rejected please do not try to pay it in with the app again - the reason for rejection will be shown in ‘Deposit History’.
Pay in a cheque - frequently asked questions
It’s a way to pay in cheques using your mobile device. The app uses your device camera to capture an image of the cheque and ‘reads’ the details to pay the money into your account. It’s simple, convenient and secure – and can save you a trip to a branch.
You can deposit most types of cheque accepted by UK banks and in pounds. This includes UK Government Payable Orders, postal orders, banker’s drafts and Building Society cheques – but not travellers’ cheques, bank giro credits and various non-standard cheques. If we don’t accept a particular type of cheque, the app will tell you when you try to take the image.
Funds will normally be available in your account at the end of the next working day. So, if you deposit a cheque before 10pm on a normal weekday, that’s classed as the first working day. Your money will be available by the end of the following working day.