Secure, speedy sign in
Fast access with three-tap sign in
Once the app is securely registered to your mobile, you’ll only ever need to enter 3 characters from your memorable information to sign in.
So you can quickly check your balance on the go, wherever you like.
Only you can get in
We’ll ask you to register the app to your phone the first time you use it – don’t worry, it’s a very simple process.
So when you sign in we always know it’s you. And you can relax knowing you’re also protected by our fraud guarantee.
Ways to pay with your app
Make payments easily
Use Pay a Contact to make quick, simple payments to someone’s phone number – just select a number from your phone contacts – no need to use their bank details.
If you prefer to pay with bank details – you can do this too. Pay someone you’ve paid before, or set up new payments to those you haven’t whenever you want with the mobile app. Terms and conditions apply.
Keep up with your regular payments
Set up, amend and cancel standing orders and manage your direct debits whenever you’ve got a spare minute.
You’ll find these, and more, within the account menu.
More things you can do
You can tell us if you need a new card or PIN
It’s easy to let us know if you need a new card or PIN – or tell us if yours has been lost or stolen. Just sign in and select the right option from the menu. We’ll take you through the rest.
Tell us if you’re going abroad
You can also let us know if you’re planning to travel abroad, so we can expect spending on your cards. Just sign in and choose the option in the app menu.
Download the app - here's what you'll need:
- A smartphone running iOS or Android. (the app is not compatible with some older versions of the operating systems – check the App Store or Google Play for more details).
- Data access on your device (either Wi-Fi or cellular)
- An Apple App Store or Google Play account
- A Halifax UK personal account and be registered for Online Banking
- An up to date phone number that you’ve registered with us, so we can reach you while you register your device.
We don't charge you for Mobile Banking but your mobile operator may charge you for certain services (such as downloading or using the app), so please check with them. Services may be affected by phone signal and functionality.
Android/Google Play is a trademark of Google Inc. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.