Call from app

You can do this in our app

  • Ask our colleagues about help, support, and new products.
  • No more searching for phone numbers.
  • You won't have to remember any passwords.

To call through the app, you must be calling from the mobile phone number registered with us. If it's incorrect, you can change your mobile number online.

How to do it

Let us show you step by step.

  1. Sign in to our app then select Support at the bottom of the screen.
  2. Select Contact us from our list of useful links.
  3. Select the category that matches what you want to speak to us about.
  4. Follow the onscreen instructions and select Call us to speak to a helpful adviser.

Get set up online

Mobile Banking app

Join our 7 million app users.

  • Simple and secure sign in.
  • Stay up to date with notifications.
  • Chat to us online.

 

More about our app

QR code to download our Mobile Banking app

Mobile Banking app

Join our 7 million app users.

  • Simple and secure sign in.
  • Stay up to date with notifications.
  • Chat to us online.

Download app

More about our app

You might also like

Message us online

Get answers to your everyday banking questions. Sign in to our app or Online Banking to get in touch.

How to message us

App notifications

Opt-in to notifications about payments, weekly spend summaries or updates as you use your card.

More about app notifications

How secure is our app?

We use some of the latest technologies to fight fraud and help keep you and your money safe.

More about app security

Mobile Banking app

See how our app compares to Internet Banking. Find out about biometrics and other security features.

More about our app

Mobile Banking app

See how our app compares to Internet Banking. Find out about biometrics and other security features.

More about our app