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For your payment to be transferred as quickly as possible, you'll need to give the sender your:
You can find your IBAN and BIC using Online Banking or our app.
You can find your IBAN and BIC in the top-right corner of your statement.
Phone us on 0345 720 3040 (+44 (0)113 242 1984 from outside the UK), 8am – 8pm, seven days a week. Not all Telephone Banking services are available 24 hours a day, seven days a week.
You can visit your nearest branch for help with payments.
Type of payment |
Fee |
---|---|
Type of paymentPayments in euros received from within the UK, EEA or via SEPA Credit Transfer |
FeeNo fee |
Type of paymentReceiving a payment up to and including £100 |
Fee£2* |
Type of paymentReceiving a payment of over £100 |
Fee£7* |
*This fee won't apply to payments in pounds received from within the EU to our Basic Account.
We’ll convert the payment received into pounds on the day we pay it into your account. We use our standard exchange rate for money received from outside the UK or in a foreign currency.
The bank overseas may use an agent bank to send your payment to us. The agent bank may take a fee from the payment amount which means Halifax receives a lower amount which we will then pay into your account.
Payments are processed using our standard exchange rate and we’ll only change your payment into pounds when we receive it. Until then the exchange rate is indicative, for information only and can change at any time.
To get an indication of the exchange rate you may receive, you can phone us on 03457 203040, 8am – 8pm, seven days a week. Not all Telephone Banking services are available 24 hours a day, seven days a week. Or call into your local branch.
Our standard exchange rate includes a margin which you can see by using our margin calculator. The margin changes depending on how much you expect to receive.
The margin is the difference between our standard exchange rate and the wholesale rate at which we buy and sell currency in the foreign exchange markets.
A person in the United States makes a payment of $1,000 to your account. If the current GBP/USD wholesale rate is 1.2600 , the Halifax standard exchange rate applied to the incoming payment would be 1.3047, based on our current margin of 3.55%.
In this example, if we receive $1,000 this means you’ll receive £759.44 in your account after we charge our £7 fee.
Please note: We use a live wholesale rate to calculate the standard exchange rate. Together with the percentages outlined previously, the information is indicative, for information only and can change at any time.
Payments sent in euros from a bank within the EEA should be in your account by the end of the following working day.
We can't control when we'll receive payments not in euros or from outside of the EEA. This depends on when and how the sending bank sends the payment to us. When we do receive it, we'll convert it into pounds, take our fee and then pay the money into your account as soon as possible.
Please contact the sender of the money and ask them to contact the bank sending the money. They can trace the payment.
If you want to pay in a foreign currency cheque, sign your name on the back of the cheque and call in to branch. We generally try to “negotiate” a cheque. If we can’t do that or you ask us, we can “collect” it.
We may not be able to accept cheques in all foreign currencies.
Negotiating: We'll usually pay the money into your account by the sixth working day after we receive it. We'll convert it into pounds using our standard exchange rate.
Collecting: We'll pay the money into your account when we receive payment from the paying bank. The time this takes can vary depending on the paying bank or its country. We send the cheque to them and we may use an agent to do this. When we receive payment, we'll convert it to pounds using our standard exchange rate.
To get help or ask questions about the standard exchange rates for foreign cheques, you can visit one of our branches or call us on 0345 720 3040. Lines are open 8am – 8pm, seven days a week. Not all Telephone Banking services are available 24 hours a day, seven days a week.