If you’ve done all the things we asked of you at the end of the month, you’ll get your reward around the 12th of the following month.
If you’ve selected a lifestyle benefit, you’ll receive your reward each month to your registered email address.
If you’ve selected the £5 offer, we’ll pay it into your account and it’ll appear on your statement. It’s as simple as that.
All offers will last for at least 12 full calendar months from the day you choose to add it to your account. So if you added the offer on 10 July this year, it would end on 31 July next year. If you met the conditions for the reward from 10 July to 31 July this year, then you'd still get the reward for July as well.
Once you’ve added a Reward Extras offer, you can’t switch to another offer until the 12 months have passed. We’ll contact you before the end of the offer period to tell you what will happen next.
Want to find out more about Reward Extras? Visit the Reward Extra hub.