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Your policy documents
Check your policy booklet for general information on your policy, or your policy schedule for details about your personal cover.
It's important to keep your policy up to date. If your circumstances change, you may need to update your policy to make sure you have the right level of cover.
Check your policy booklet for general information on your policy, or your policy schedule for details about your personal cover.
It's important to keep your policy up to date. If your circumstances change, you may need to update your policy to make sure you have the right level of cover.
Find your policy booklet in two simple steps
Step one
First, you'll need your policy number. It begins with three letters (such as HBP) and can be found on any home insurance letter we've sent you, or by logging in to online banking. If you need help, just contact us.
Step two
Use the first three letters of your policy number to choose from our list. For example, if your policy number is HBP12345678, select HBP from the list.
Frequently asked questions
Your home insurance in online banking
Check your cover details and make a claim, all from one place.