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Cancel your home insurance
Cancel your policy or find out about other options.
Thinking about cancelling?
Tell us why and we may be able to reduce the cost. If that is not enough, you can still cancel your policy online. You will need your policy number and the postcode of the insured property.
Policy not covering what you need?
We may be able to change your cover, switch you to another product or reduce your premium.
To discuss your options in more details, call us.
FAQs and common queries
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You can cancel your home insurance at any time during the term of your policy. You can do this online or by calling us.
After renewal, if you change your mind within 14 days, we can cancel your policy back to the start date and give you a full refund of your premium, unless you have made a claim. If you wish to cancel but would like to remain covered until the date you cancel, you’ll need to pay for the number of days cover you’ve received.
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After you cancel, we’ll send you a letter in the next 14 days. The letter will let you know if there’s a refund due or anything left to pay.
Halifax is a division of Bank of Scotland plc. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Bank of Scotland plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628.