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Cancel your home insurance
Cancel your policy or find out about other options.
Bereavement
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We're sorry for your loss, please call us on 0345 300 5178.
Lines are open Monday to Friday 8am to 6pm and Saturday 9am to 1pm.
Let’s take a closer look
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You can cancel your home insurance at any time during the term of your policy. You can do this online or by calling us.
​After renewal, if you change your mind within 14 days, we can cancel your policy back to the start date and give you a full refund of your premium, unless you have made a claim. If you want to cancel but would like to stay covered until the date you cancel, you’ll need to pay for the number of days cover you’ve received.
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After you cancel, we’ll send you a letter in the next 14 days. The letter will let you know if there’s a refund due or anything left to pay.
Halifax is a division of Bank of Scotland plc. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Bank of Scotland plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 169628.
