Our prices have changed

We introduced a new customer administration fee and reduced our online dealing commission on the 1st April 2021 - You won’t need to pay any new admin charges until May 2022.

At the Halifax we’re always aiming to offer our customers the most competitive pricing possible whilst ensuring we can continue to cover the cost of running your account. This change to our pricing will make our service more sustainable for the long term.

Whilst we introduced a new customer administration fee, we also reduced our online trading commission by £3 to ensure our pricing remains fair for all our customers. All customers will receive an email or letter to explain how this will impact your accounts.

If you decide the new charges are not right for you, we explain how to close your account or transfer your account to another broker for free below.

Changes at a glance

  • Flat-rate customer administration fee. We introduced a new £36 annual customer administration fee (the equivalent of £3 per month) to cover the costs of running our service. This one fee will cover all of your Share Dealing Accounts, ISAs and ShareBuilders, and the first fee will be taken in May 2022.

  • ISA administration fee. From April 2021, we’ll no longer charge the annual £12.50 fee as this is replaced by the new customer administration fee. Your final payment was collected for the 2021/21 tax year in May 2021.

  • Online dealing commission. We’ve reduced the online dealing commission for all trades from £12.50 to £9.50.

  • Download our Costs and charges (PDF, 56 KB)
  • Download our Terms and Conditions (PDF, 184 KB)

If you decide the new charges are not right for you we explain how to close your account below.

How we’ll collect your customer administration fee

We’ll take payment for the £36 fee from cash within your account in May each year. If your account doesn’t have enough cash to cover the fee, we’ll take the remaining amount by Direct Debit or from your Debit Card. The first fee will be taken in May 2022.

So this means you’ll have until 31st March 2022 before the admin charges are collected.

If you have more than one account with us then you’ll only pay this fee once and we’ll contact you nearer the time to remind you when the fee will be taken.

If we are unable to take the fee then we may need to sell some of your investments to cover the cost. We’ll always try to contact you before we do this.

Common questions

Closing your account

  • Balance of £250 or less

    If you’d like to close your account, you can do this using our online closure form. Before you complete our form please make sure:

    • Your share dealing accounts are either, empty, only contain cash or have less than £250 in stock.
    • You are happy to close all share dealing accounts under your Personal Reference Number (PRN) – this excludes any JISA and SIPP accounts.

    If you’d like to close your account and gift your remaining cash and stock to charity, then you can using this online form. You can use the form to donate stock and/or cash up to a value of £250.

    Close my account

    Balance of over £250

    If your account has more than £250 worth of investments or cash, you can sign in to sell and withdraw the money. You can then use our secure closure form by clicking on Account Management and then Close Account.

    Sign in

    Please note that your account won’t be fully closed until the 21/22 fee has been fully collected, this may take up to 90 days and you may continue to receive statements during this time.

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We have a great range of accounts to suit you. Our accounts allow you to invest in a variety of investments, but if you want an easy investment choice, take a look at our ready-made investments.
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Halifax Share Dealing Limited. Registered in England and Wales no. 3195646. Registered Office: Trinity Road, Halifax, West Yorkshire, HX1 2RG. Authorised and regulated by the Financial Conduct Authority under registration number 183332. A Member of the London Stock Exchange and an HM Revenue & Customs Approved ISA Manager.