We are experiencing a high number of calls at the moment. So that we can support those in the most vulnerable situations, please only call if it’s urgent. Remember, you can do most of your banking tasks yourself online, either using our app or through Online Banking.

The Money Advice Service

We believe the Halifax website tells you all you need to know to make an informed decision about taking out one of our products. If you'd like more general information, The Money Advice Service may be able to help.

The Money Advice Service offers a wealth of information, resources and interactive tools to help people make informed decisions about money. And, because they were established by the Financial Conduct Authority (FCA), the UK’s financial regulator, there’s no selling, no jargon, just the facts.

The Money Advice Service's Financial Healthcheck is available on our website alongside our other useful tools.

You can also check out our handy budgeting tool.

The Money Advice Service provides a range of online tools, free consumer booklets and factsheets along with a Consumer Helpline.

Opening hours are:

Monday to Friday: 8am–8pm

Saturday: 9am–1pm

Sunday and Bank Holidays: closed