Money worries
With the rising cost of living, it's natural to worry about your money. Know that you're not alone – we’re here to help.
Other ways we can help
It’s important to deal with your money worries as soon as you can. If you’re struggling with your payments and don’t bank online or would like to know your options, there are ways we can support you.
Talk to us in branch
Book a Helping Hand appointment to review your finances with a Banking Consultant. They’ll be able to provide support and guidance on better management of your money and budget.
To make an appointment you can use our branch finder to find a branch near you or call us on 0345 720 3040. Lines are open 8am – 8pm, seven days a week. Not all Telephone Banking services are available 24 hours a day, seven days a week.
More help with money worries
Help with Universal Credit
Help if you’re out of work, cannot work or on a low income.
Reducing the cost of your credit
If you are paying more in interest, fees and charges than you are paying off your balance, you may be in persistent debt.
Managing your money
Handy tips and tools for managing your bills, budgeting, borrowing and saving.
Support and financial wellbeing
Ways to help you feel more in control, whatever happens.
Calls and online sessions may be monitored and recorded. Not all Telephone Banking services are available 24 hours a day, 7 days a week.