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How to get a heat pump for your home
A heat pump is a more energy efficient way of heating your home. Eligible Halifax customers could benefit from cashback and energy bill credit if they switch.
We've teamed up with Octopus Energy
Helping you to cut the cost of installing a heat pump. Octopus are installing in England and Wales at the moment.
Our latest offers:
- £100 bill credit on your Octopus account for all Halifax customers.
- £2,000 cashback if you have a Halifax mortgage and are eligible for our Green Living Reward.
- Up to £7,500 towards your heat pump installation, if you're eligible for a government grant.
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Halifax aren’t responsible for the improvements carried out by the supplier you pick. Halifax doesn't guarantee the supplier's work quality by releasing the funds. It’s up to you to make sure you’re happy with any improvements carried out. Halifax can't guarantee the work costs, potential savings or effect on your EPC rating. You’re responsible for making your own decision.
You agree Halifax might contact you with reminders about this reward and for research purposes.
Halifax reserve the right to change or withdraw the reward at any time.
Claim £100 bill credit with Octopus Energy
Green Living Reward offer
Halifax mortgage customers could get £2,000 with our Green Living Reward.
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To qualify for the Green Living Reward, you must:
- have completed on your mortgage, additional borrowing or deal switch in the last 12 months
- be a residential owner-occupier of the property. This reward excludes buy-to-let properties.
Once you have completed, you’ll have a year to complete your qualifying home improvement and submit a claim along with a final and paid invoice.
You can see your claim deadline in your Green Living Reward account, where you’ll also have the option to request a 60-day extension if needed.
You can only claim for one improvement for each new mortgage, additional borrowing or new deal.
Your invoice will need to show:
- your full name
- the address where the work was carried out
- the installer’s name and address
- a full description of the completed work
- the invoice date
- the total amount
- that the work has been paid in full or details of any payment plan that’s been entered into.
To redeem the free Energy Performance Certificate (EPC) offer, you must:
- receive a successful claim confirmation in your Green Living journey
- schedule an EPC assessment directly with our chosen supplier in your Green Living journey.
You’ll have 3 months following a successful claim to schedule the assessment. There’ll be an additional month window on top of this for the assessment to take place.
The EPC assessment must be completed on the same property you claimed your Reward on.
Other important information
Halifax isn’t responsible for the improvements carried out by your chosen supplier. Halifax releasing the funds to you doesn’t guarantee the quality of work done by the supplier. It’s up to you to make sure you’re satisfied with any improvements carried out. Halifax can’t make any guarantee about the costs of the work needed, any savings that can be made, or the impact on your EPC rating. You’re responsible for making your own decision.
You agree Halifax might contact you with reminders about this Reward and for research purposes.
Halifax reserves the right to change or withdraw the Reward at any time.
You could lose your home if you don’t keep up your mortgage repayments
£7,500 Government grant
How to check if you can apply
Help is available if you’re planning on upgrading or replacing your heating system with a new low carbon one.
What could I save?
Vicky and Matt's air source heat pump experience
Vicky and Matt tell us about their experience installing their air source heat pump and claiming their Green Living Reward.
Disclaimer: Any views expressed in these videos are the customers’ own, not those of Halifax.
All cashback values were right at the time of filming and might not match current values. Customers in these videos used their own installers.
Watch now 🕑 2 min 40 secs.
Is a heat pump right for my home?
This depends on a few things. Heat pumps work best in well-insulated homes, so it’s best to check this out before you start thinking about getting a heat pump. An easy way to do this is to find out your home’s Energy Performance Certificate (EPC) rating. If yours is a D or above and it says you have insulation, you should be good to go.
Most heat pumps use radiators to heat your home, just like boilers do. Sometimes, your existing radiators might be too small for a heat pump to work efficiently and will need replacing, but this isn’t always the case. A heat pump usually works well with existing underfloor heating too.
You’ll need some outside space for most heat pumps though. Around the size of a moped is usually enough for an air source heat pump. Ground source heat pumps take up more space than that. They usually need a trench or borehole digging plus a room inside for the operating system.
Find out more on how heat pumps work on GOV.UK.
How much do heat pumps cost?
Government grants of £7,500 towards heat pump installations in England and Wales are available.
The cost of heat pump installation depends on the size of the system and whether your radiators need upgrading too. Larger homes or more difficult installations can cost more.
You could claim £2,000 cashback after your installation if you’re eligible for the Green Living Reward.
Let’s take a closer look
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