If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. You can use our coronavirus support tool to find the right solution for your needs and confirm what you would like to do in a few simple steps.

Fixed term maturity instructions

Reinvest your balance, add or withdraw funds, or close your account.

If your fixed term account is about to mature, you can provide your maturity instructions online, by phone or in one of our branches with a counter. We will send you a maturity pack before your maturity date containing all the information you will need about the options available to you.

  • The rates below are guaranteed up to your maturity date if there are 28 days or less until your fixed term account matures. You'll need to provide your instructions to reinvest your existing balance before the maturity date.
  • If you’d like to add some more money to your account, you can. We can’t guarantee the same rate for any additional deposits, but if the same rate doesn’t apply we’ll let you know.
  • If your account matures on a Friday, weekend or bank holiday, you won't see your requested changes in Online Banking until the next working day.
  • Once your request is complete, we’ll send you a letter confirming the term and interest rate on your new account.

Sign into Online Banking for a choice about what to do when your funds mature. You have the option to reinvest your balance and any interest it has earned, add or withdraw funds, or close your account. You can only do this if there are 28 days or less until your account matures.
 

Sign in to provide your instructions


Not registered for Online Banking?

Register now to provide your instructions straight away if your account is due to mature in the next 28 days.

Alternatively, you can call us on 0345 726 3646 (Lines are open Monday to Sunday 7am - 11pm) or visit your local branch with a counter. If you lose your maturity pack you can still provide your instructions by phone, online or in one of our branches with a counter.

Fixed term maturity instructions

Account name

Benefits & features

Interest rate

Account name

Benefits & features

  • Fixed interest rate gives you peace of mind
  • Access in branch, by phone and online.
  • Monthly interest available so you can use your savings to supplement your income

Bear in mind

  • The minimum opening deposit is £500
  • No additional deposits or withdrawals allowed
  • You can close the account early, but you'll be charged the equivalent of 180 days' gross interest. This means you may get back less than you put in.
  • Must fund the account within 10 days of account opening date

Interest rate

0.20%
gross/AER fixed for the 2 year term.

If your account has already matured and you have not yet reinvested your funds, you can open a new fixed term savings account and transfer your matured funds to it, or you can renew it into one of our easy access savings accounts.

For a definition of AER, gross and other terms, view our savings glossary.