If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. You can use our coronavirus support tool to find the right solution for your needs and confirm what you would like to do in a few simple steps.

Understanding your balance

Your balance is the current gross amount held within your account.

Your balance after pending is the amount you currently have available to spend, taking into account the amount of money in your account and any recent transactions not yet cleared. This amount will not include any arranged overdraft limit you have. Various circumstances may cause a difference between your balance and balance after pending. These are explained below:

Recent debit card purchases

Your balance after pending shows recent debit card payments before we have fully processed (cleared) the payments. This means we have set aside from your account the money recently spent on your card before the seller actually takes it. When the money leaves your account, your balance will be reduced, but your balance after pending will stay the same, as we have already adjusted it to show the payments.

Paying in cash and cheques

Paying in cash and cheques

Type of payment

Where paid in

When your funds are available to withdraw

Type of payment

Cash

Where paid in

Anytime at the Immediate Deposit Machine, in branch before 5pm, or using an Express Pay-In before 4pm

When your funds are available to withdraw

Same day

Type of payment

Cash

Where paid in

In branch after 5pm, or using an Express Pay-In after 4pm

When your funds are available to withdraw

Next working day

Type of payment

Cash

Where paid in

In branch or using an Immediate Deposit Machine or Express Pay-In on a non-working day

When your funds are available to withdraw

Same day

Type of payment

Cash

Where paid in

Via a cash machine

When your funds are available to withdraw

Next working day

Cheque Imaging has been fully introduced for all banks in the UK, enabling quicker and more convenient ways of depositing cheques, such as via the Mobile Banking app. This is because instead of exchanging physical cheques, banks will exchange digital images of cheques.

A quicker clearing time also means that when you have written a cheque, money will leave your account sooner than it did under the old '2-4-6' clearing process. You should always ensure you have sufficient funds in your account prior to writing a cheque.

Cheque Clearing

The table below explains what happens while the cheque is being ‘cleared’ (collected from the other bank).

How the Cheque Imaging process works

If you pay a cheque in pounds into your account on a Monday, you will see it in your account the same day. It counts towards any interest and you can use the money on Tuesday by 11:59pm at the latest.

How cheque imaging works

Cheque Clearing Process

When will the payment affect any interest or reward payments you get or daily arranged overdraft interest you pay?

When will the payment be available to use?

When can the cheque be returned unpaid?

Cheque Clearing Process

Cheques paid in using the Cheque Imaging process

When will the payment affect any interest or reward payments you get or daily arranged overdraft interest you pay?

By 11.59pm on the working day after we receive the cheque.

When will the payment be available to use?

From 11.59pm on the working day after we receive the cheque, at the latest.

When can the cheque be returned unpaid?

Up to 11.59pm on the working day after we receive the cheque.

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Halifax current accounts and services are offered subject to status. Overdrafts are repayable on demand.

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