If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. You can use our coronavirus support tool to find the right solution for your needs and confirm what you would like to do in a few simple steps.

Get skills and support near you

Helping you get online and money savvy.

Having digital skills can really improve your quality of life - and save you money too!

We've helped make a map that lets you search for local face to face support that'll help you with digital skills training and financial education. Aren't we nice?

Just enter the postcode or area in to the search box on the map and click on the icon below that to see the support available in the area. You can then click on each icon on the map to find extra useful detail - things like opening hours and phone numbers.

The information contained in this map is taken from a third party website. We have not reviewed this information, we do not control it, nor are we responsible for its content or availability.

Digital skills.

Learn My Way is a website of free online courses for internet beginners, helping you develop digital skills to make the most of the online world.

Have a go at the free online courses.

Create a Learn My Way account to keep track of your learning. It’s quick and easy to do. Here's some of the topics you can learn about:

learn my way logo

Staying safe online.

Just like in real life, it’s important that you keep yourself safe and secure online whether you’re chatting with friends, buying gifts or managing your bank account.

Staying safe onlinefrom Learn my way - opens in new tab

Online and mobile banking.

The course will show you how to keep track of your money, make payments and stay safe with online banking.

Banking onlinefrom Learn my way

Making money work.

Finances can be tricky, but this subject will help you learn how to do budgeting, banking and shopping online in a safe and easy way.

Making money workfrom Learn my way

Or you can call the National Careers Service helpline on 0800 77 1234 to find out about local help with your digital skills. Lines are open 8am to 10pm, seven days a week.

Financial education.

For further information on managing your money visit The Money Advice Service or Citizens Advice for free, impartial advice.

Money worries?

StepChange Debt Charity are the UK’s leading debt charity offering free, confidential debt help and support to anyone with money worries. Their free debt management solutions can help you get back in control of your money and move forward with your life.

They offer a quick debt test to help you spot the debt danger signs. You can also call Step Change on 0800 138 1111 to speak to a debt advisor.

To help you deal with financial difficulties, we've put together some guides to help you through the harder times. You can also come in to branch to speak to us about your options. Use our branch locator to find your nearest branch.

Responsible lending

Credit unions can help members to manage their finances and many work in partnerships with local money advice agencies or other bodies to make sure people get the information and guidance they need. You can find your local credit union at www.findyourcreditunion.co.uk.

  • Putting you first – Credit unions serve you 'the member' by listening to your needs and developing the products and services that you want.
  • Run by you, for you – As a credit union member you are in control of your own finances and have a say in how your financial service provider is run.
  • Affordable loans – Credit unions offer loan products suited to your individual needs and at rates you can easily afford.
  • Mutual and ethical savings – Credit unions offer a range of savings accounts. You can choose to save as little or as much as you can afford.